Reviews (5,939)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

April 23, 2024

Baarath was knowledgeable and patient at went to great lengths to make sure I left the conversation armed with the answers I was seeking. Thank you for your assistance!

Your Pearlfect Gemz
United States
1 day using the app
Omnisend replied April 25, 2024

Hello there,

Thank you for your kind words! We're glad to hear that Baarath provided you with knowledgeable and patient assistance. Ensuring our customers leave with the answers they need is our top priority.

If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help!

December 21, 2023

We love Omnisend as a team. They give us the ability to use emails in an appropriate way. Sıla is the most comprehensive support member, thank you so much for their support to e-commerce stores. Omnisend is our only choice :)

Cloche.com
Türkiye
26 days using the app
January 15, 2024

Great app. Highly recommend. The support team is great. I had a issue but Maria from Omnisend support team helped me immediately. Thank you!

Hoodie Scan
Bulgaria
About 2 months using the app
February 2, 2024

Denis very helpful and fast - thanks!

The Lawn Pack
United Kingdom
Almost 3 years using the app
April 25, 2024

Baarath is a very good man,he is very patience.Thank you for solving my problem.

LISPOO
China
4 days using the app
Omnisend replied May 2, 2024

Hello there,

Thank you for your kind words! We're glad to hear that Baarath provided you with excellent assistance and displayed patience in resolving your issue. Customer satisfaction is our priority, and we're pleased we could help solve your problem.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you!

December 25, 2023

The app helps a lot. Their customer service Kayque is professional and patient with all my questions. I recommend using this app.

COOLOMG - Football Baseball Basketball Gears
United States
About 2 months using the app
January 4, 2024

Reliable, simple and effective application. I am very satisfied and recommend it.

Monis.alpaka
Austria
9 months using the app
January 19, 2024

Maria and Karine were amazing helping to resolve my issue. They are extremely patient and polite. They even recorded video to show me the steps. Basically they wouldn't give up until I got what I wanted. Five star service!

Crystal Finesse
United Kingdom
5 days using the app
November 20, 2023

Olesia has been helpful and prompt in solving my query! Great service, thank you. Just signed up Omnisend to our shop. Super Excited!

Wood & Steel Furnitures
United Arab Emirates
13 days using the app
December 28, 2023

good team fast support and overall good email marketing app. thanks Beran for the help

AI Music Service
United States
About 2 months using the app