Reviews (5,967)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the comprehensive free plan, ideal for startups and small businesses, noting increased customer engagement and repeat business due to effective email marketing tools and clear metrics. The platform is user-friendly with features like email automations, customizable templates, and seamless Shopify integration. Recent updates, such as the ability to delete invalid or spam emails, have been positively received. Merchants also praise the responsive and helpful customer support, which includes detailed Loom video tutorials and proactive issue resolution, enhancing the reliability and efficiency of managing email campaigns.
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Andrés was very helpful, fast support it was 3 am he helped. i thought we are the only ones who did that.
Usefull if you are starting out because their support team is great and 24/7. Have a lovely experience with Baarath and he guide me through heaps of stuff.
recommended
Really easy to use and navigate, however would be great if the emails from campaigns wouldn't end up in spam...
We are happy you like Omnisend, our teams are working really hard to make the tool user-friendly and to add new features constantly.
Sorry, that you had issues with your campaigns. Emails might land in spam if you are just switching the service providers. Please reach out to support@omnisend.com and we will share our recommendations and find a solution for you!
Customer Success Team
Excellent tool for creating email marketing campaign and is easy to use. Highly recommend - 4 star rating is mostly because I never give 5 stars unless I am blown away. Not much blows me away though.
Amazing app, will never use mailchimp again
Awesome app to do email marketing. Very easy to use and has a lot of options.
I Recommend it.
So far the app has been great. I have also reached out to support, and received the best support I've ever experienced. All my questions were answered within minutes by Baarath. Highly recommended.
Works well so far! Everything is working fine for me. Later on I realized I didn't have to code. So far so good!
Initial customer support was slow, and they passed me through a couple different people who didn't seem to know how to solve my problem, which was frustrating. Thankfully though, they put me in touch with Luiz, one of their tech support crew, who sat with me for an hour and helped me figure out the problem with my newsletter form. Give them a try!
good app