Reviews (5,985)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.
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Great customer support from Salma at Omnisend in setting up my SPF and DKIM records. So far the set up process has been really seamless and simple, after changing over from Mailerlite due not being able to set the SPF + DKIM up.
Not beginner friendly AT ALL! I couldn't access the full visual of what I was editing. It's not clearly simple to send to one subscriber as oppose to ALL subscribers.
Hi there, thank you for your review!
We're sorry to hear you faced difficulties while working on the email. Our support team representative has reached out to you to walk you through the process.
Feel free to contact us at support@omnisend.com whenever you need a helping hand. We are here 24/7 for you!
This is a great APP, plus the support team is fast at responding tor requests and very knowledgeable. Thank you!
So far, I really like this. I'm trying the free trial, but the results seem good. Thanks
Love this app. Very nice. A bit confusing interface sometimes. Things could be a bit more convenient, but all in all - very useful once you I got used to it and very reliable
Just set it up and sent an email to my subscribers and im very impressed. Did all this in 10 mninutes. Looking forward to learning more about the app and making some succesful campaigns.
Just starting out with Omnisend, had a problem verifying my sender email but Veronica was quick to help me out and resolve the issue.
Excited to use this app! I love the features and would recommend it to others!
I really enjoy this app but I like the customer service even more. I submitted a question about trouble I was having setting up a new welcome series automation, and Kristina from Omnisend not only responded quickly, she gave a lot of detail when helping me navigate the site. She explained the reasoning behind each step so I could set up new automations in the future on my own in the future. After working with her, I felt more confident in navigating email marketing on this app. She AMAZING! Thanks, Kristina.
Moved to this from Mailchimp. The flows are easy to setup, and to me are the highlight of the Omnisend App. The templates are very retail focused...too much so for us, as we do not want a product photo in the app. The sizes for logo etc...are quite limiting as well. We work around it by using the manual one, which is a bit of work.