Reviews (5,988)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its cost-effectiveness and comprehensive features, ideal for e-commerce. It offers a free plan suitable for startups, customizable templates, and user segmentation. The intuitive interface and drag-and-drop builder make it easy for beginners, while responsive customer support and extensive educational resources further enhance its value. Merchants find it effective for integrating email and SMS marketing into their strategies.

August 2, 2016

So far, I really like this. I'm trying the free trial, but the results seem good. Thanks

Prime Time Health
United States
4 days using the app
Edited April 10, 2020

Love this app. Very nice. A bit confusing interface sometimes. Things could be a bit more convenient, but all in all - very useful once you I got used to it and very reliable

Color Analog
Belgium
3 months using the app
August 29, 2017

Just set it up and sent an email to my subscribers and im very impressed. Did all this in 10 mninutes. Looking forward to learning more about the app and making some succesful campaigns.

Premier Leather Apparel
Hong Kong SAR
3 months using the app
July 5, 2020

Just starting out with Omnisend, had a problem verifying my sender email but Veronica was quick to help me out and resolve the issue.

IAME NYC
United States
3 months using the app
May 29, 2018

Excited to use this app! I love the features and would recommend it to others!

The Spotted Cow Mercantile
United States
4 days using the app
March 12, 2020

Moved to this from Mailchimp. The flows are easy to setup, and to me are the highlight of the Omnisend App. The templates are very retail focused...too much so for us, as we do not want a product photo in the app. The sizes for logo etc...are quite limiting as well. We work around it by using the manual one, which is a bit of work.

Fat Bass Tone
United States
3 months using the app
December 8, 2022

I really enjoy this app but I like the customer service even more. I submitted a question about trouble I was having setting up a new welcome series automation, and Kristina from Omnisend not only responded quickly, she gave a lot of detail when helping me navigate the site. She explained the reasoning behind each step so I could set up new automations in the future on my own in the future. After working with her, I felt more confident in navigating email marketing on this app. She AMAZING! Thanks, Kristina.

Cocoaisms
United States
4 days using the app
Edited September 19, 2021

hello tour app is easy to use and i enjoy it, i recommande
but acctually i am having an issue with the popup not appearing in my prestige theme website.
can't find where to add the code for omnisend.
any idea?
thx

allrich
France
3 months using the app
November 8, 2022

Omnisend is very easy to use and definitely highly recommended especially for start ups. Their customer service is top notch! And special mention to Nicolas who has been assisting me for days! So happy with this crowd and can't them enough. It's a do it yourself but with Nicolas guidance, I got to where I want the campaign to be. It saves me from hiring an external marketing team.

Dougs World
Ireland
4 days using the app
April 16, 2018

Ótimo e ofereceu um serviço de boa qualidade e fácil adaptação!

Https Lifespan Com Br
Brazil
4 days using the app