Reviews (5,987)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.
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Just started using the app, good integration works well.
OK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKSOK THANKS
Instale la app y pude crear el formulario bien sin problemas, pero para personalizar el diseño del correo es un total desastre, modifico la frase de encabezado, o algún otro texto voy a guardar y siempre me salía un error que no especifican que es, te dan un link para buscar el error y solucionar, pero habla de todo menos del error, hable con atención y genial muy atentos, y te atienden rápidamente, pero igual no supieron solucionar o indicarme como arreglarlo.
Hello and welcome! Thank you for providing feedback!
The text formatting issue is something that you may encounter on occasion while styling your text. The error appears in the vast majority of cases after you paste the already formatted text into the field. The issue is resolved by clicking the "Review issue" button, then selecting the text from the field to which the prompt directed you, and then clicking the "clear formatting" button on our tools panel. The problem will be solved once you have completed all of these steps!
We are already looking for ways to improve the situation, and we appreciate you posting about it!
If you require any additional assistance, please contact us at support@omnisend.com. We will gladly assist you!
This app is user friendly and gives a complete guide to beautiful emails! All you have to do is drop and click! Love it.
Limited capabilities (I'm used to Mail Chimp) and poor customer service. I had a time sensitive manner and they rudely responded to me and then fell silent in the middle of our conversation. I immediately asked for options/suggestions for help to correct the issue and was left with no answer or reason for the silence. Customer service to our clients is incredibly important to us, and this caused a delay in that.
Update: 10 minutes later I got an answer. Granted, the response didn't answer my question but explained that they had to go help other clients with an update in Europe. I added that it would have been nice to have it communicated to me that they were working on a response and helping other customers in the meantime - which is completely understandable. Instead, I got a defensive comment in regards to this review. She repeatedly told me how busy they were. Before she offered me the help I was requesting, I was asked to change or edit this review. So here is the edited review per Veronika's request. I was prompted again after receiving my answer.
I added a star because they did finally give me the option to resend an incorrect email which I appreciated and all I wanted in the first place. I was willing to pay for a day to resend the email, but will not be continuing with this service.
I added this app to my store today and so far so good! I love the automation emails options is have given me compared to other apps like cross-sell. Created my first campaign and i'm excited to see how it turns out.
Really easy to set up and very effective, i am glad i chose this app for my store, it helps with conversions.
Cool app. i am looking forward to working with omniscend
Very happy so far. Designing the email was very easy.
Very Good. Very Good. Very Good. Very Good. Very Good. Very Good. Very Good. Very Good. Very Good...