Reviews (5,991)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

February 17, 2019

Finally the app I was looking for for my instant promotional campaigns!Beautiful templates easy to use, very intuitive. I am fully satisfied! Thank you!

HStylish
Italy
4 days using the app
October 12, 2019

This app is really intuitive and easy to use! The templates for email marketing are amazing and makes your emails look very professional.

Hide Altitude
United States
4 months using the app
July 30, 2018

Works great! Highly Recommend!

Vikeshpindoria
United States
4 months using the app
January 23, 2022

Looks great, easy to navigate - had automations, forms and emails up and running in a day. Josh was excellent at explaining everything clearly - really impressed!

The Harbour Bookshop
United Kingdom
4 days using the app
December 20, 2023

Diego has been incredibly helpful and solved all my issues. He has not only been professional and kind but also very patient with all my endless questions. He helped to integrate our domain into Omnisend so our marketing email doesn't go to Spam when sent. I could not be more grateful for his help and time. Diego made sure to go beyond and above to make sure everything was sorted out for my email ...

RHIMODE
United Kingdom
4 days using the app
October 27, 2023

Increased price to $132 without notice. $100 more than what I was previously paying. Customer service is terrible. Their website provides false information/advertising.

Melvin's Miniatures
United States
4 months using the app
Omnisend replied November 15, 2023

Hello there! Thank you for sharing your recent experience with our service.

Please accept our most sincere apologies for the delay in our response.

Here at Omnisend we ...

Edited May 14, 2016

So far I have had no problems with the app, it's easy to use and I hope to create more business with it, great app

Watababies
United States
3 months using the app
July 12, 2018

Very useful! great tool for any business.

Nixx Clothing
India
4 days using the app
June 20, 2018

thanks again for this great app every things going great.

Iphone Fit
United States
4 days using the app
January 9, 2024

Super responsive and helpful customer service to help me get started. They even send me video instruction! Thank you

Dreams Of Boba
Singapore
4 days using the app