Omnisend Email Marketing & SMS , 5,682 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app user-friendly, offering a range of features such as email and SMS campaigns, automation, and customizable forms. It integrates well with Shopify, enabling direct management of email marketing from the store. Merchants value the A/B testing, automation, and segmentation capabilities. The customer support is praised for its responsiveness and problem-solving skills. The reporting and analytics features are appreciated for their role in understanding customer behavior and enhancing marketing strategies. The app is seen as affordable and good value for its features.
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Easy to use and works very good! Nice with a free plan to use in the beginning when setting everything up
Hi there, thanks for reviewing our app!
Glad to hear it's working well for you.
Just completed our first campaign and it was a great experience!
This app is so simple, and they offer a TON of beneficial features & templates, I just sent out an e-mail to my subscribers using them.
Recommended A++
An amazing tool that makes things so easy and simple. Highly recommended for email marketing. Makes your life so much easier!
I was looking for a good app to improve my email marketing experience with my shopify store. Soundest made it super easy to make professional newsletters and only took me 10 minutes to send out my first campaign. A+
Despite the interruptions in the work of platform the support always works best, Olesia was always in touch and helped solve the problem very quickly!
I am certain that this is an excellent app. But very occasionally numerous issues occur whereby an app simply does not work. My initial issue was with Shaw, one of Canada's largest telecommunications companies. Shaw's spam filters had (wrongly) listed soundest as a spam associated company and froze my emails when I used the soundest name. Shaw is most certainly incorrect in this but it was still a nuisance to manage.
Then I had considerable difficulty in setting up the 'easy to use' system. Again I am sure that it is 'easy to set up' but perhaps not for me. The support staff at soundest support tried hard to resolve the issues and I am grateful for their assistance, but it was without any success. Sometimes even with the best will in the world things just do not work and it is best to move on.
We've looked through a number of automation platforms and found Omnisend to be the perfect fit for us because of its segmentation and automation features and its reasonable pricing. Josh has been a great help with the introduction and onboarding as well.
Great App, excellent for small business.
Limited services and support for businesses using 'Buy Button' only. If you do not have a regular Shopify plan, you cannot trigger automation or create sign-up forms on your website. Very disappointing.