Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS campaigns, automation, customizable templates, and A/B testing features. Many have seen improved customer engagement and repeat business. The 24/7 chat support is often praised for its efficiency. However, some merchants criticize the pricing and report technical issues with automations, forms, and domain verification. Despite these issues, many recommend the app for its robust features and positive business impact.

October 6, 2019

Just signed up and so far so good. Hoping this app works better then mail chimp. Giving a 5 star review because it was so easy to sign up and connect to shopify.

HONEY BEE SWIM
United States
30 minutes using the app
February 11, 2020

Very easy interface! We loved it very much. Anybody can do with little knowledge. Pricing plan is also very attractive.

VV Mart Online
India
29 minutes using the app
April 15, 2019

just installed and connect it with my shopify store and privy campaign. very very easy to use. and the support is really 24/7, I am so surprised! I can't afford the pro plan yet, but it looks amazing! Working toward that! Thank you!

RED PLANET GOLF
United States
26 minutes using the app
May 9, 2021

Easy to use and works very good! Nice with a free plan to use in the beginning when setting everything up

VIP Hund
Denmark
About 10 hours using the app
Omnisend replied May 11, 2021

Hi there, thanks for reviewing our app!
Glad to hear it's working well for you.

May 6, 2017

Just completed our first campaign and it was a great experience!

Handgun Combatives
United States
26 minutes using the app
January 8, 2019

This app is so simple, and they offer a TON of beneficial features & templates, I just sent out an e-mail to my subscribers using them.
Recommended A++

Timeless Matter
Jordan
25 minutes using the app
September 5, 2018

An amazing tool that makes things so easy and simple. Highly recommended for email marketing. Makes your life so much easier!

The Urban Writers
Canada
24 minutes using the app
October 25, 2017

I was looking for a good app to improve my email marketing experience with my shopify store. Soundest made it super easy to make professional newsletters and only took me 10 minutes to send out my first campaign. A+

Hockey Ref Shop
United States
22 minutes using the app
October 28, 2022

Despite the interruptions in the work of platform the support always works best, Olesia was always in touch and helped solve the problem very quickly!

BecoVapeRu
United States
21 minutes using the app
Edited April 6, 2017

I am certain that this is an excellent app. But very occasionally numerous issues occur whereby an app simply does not work. My initial issue was with Shaw, one of Canada's largest telecommunications companies. Shaw's spam filters had (wrongly) listed soundest as a spam associated company and froze my emails when I used the soundest name. Shaw is most certainly incorrect in this but it was still a nuisance to manage.
Then I had considerable difficulty in setting up the 'easy to use' system. Again I am sure that it is 'easy to set up' but perhaps not for me. The support staff at soundest support tried hard to resolve the issues and I am grateful for their assistance, but it was without any success. Sometimes even with the best will in the world things just do not work and it is best to move on.

Side Street Studio
Canada
About 7 hours using the app