Reviews (5,996)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its cost-effectiveness and comprehensive free plan, ideal for startups. It features a user-friendly interface with customizable email flows, review app integrations, and SMS marketing tools that enhance marketing efforts. The seamless Shopify integration and reliable performance simplify campaign management. Customer support is also highlighted for its responsiveness and effectiveness in providing personalized assistance and resolving issues quickly.

February 16, 2017

Just the app I was looking for!

Tempt Me Accessories
United States
About 1 hour using the app
March 5, 2020

Terrible experience! A copycat of Mailchimp without some important features like HTML or CSS integration. Probably it’s great in automations, but what’s the need of these automation if you can create only ugly emails

MatchaBotanicals
Switzerland
About 1 hour using the app
Omnisend replied March 6, 2020

Hello MatchaBotanicals,

Sorry you feel this way about our tool. Xenia actually reached out to you with the different ways you can use HTML block in both, campaigns and ...

June 16, 2018

very good and good price

Sayanball
United States
About 1 hour using the app
July 13, 2018

Just what i was looking for to increase my email subscribers! Super friendly and easy to use!

Soul Lucky
United States
About 1 hour using the app
Edited April 28, 2019

I just switched from MailChimp. It was easy to do the switch and I sent out my first email. I hope it is all this easy! So far so good.

Calhoun Farm
United States
About 1 hour using the app
October 17, 2023

Karine is amazing.

heyheaven
Netherlands
About 1 hour using the app
Edited July 23, 2019

Very easy to work with. No HTML knowledge required. nice layouts and the mails are coming! Very important too.

Erotes.be
Belgium
39 minutes using the app
July 2, 2019

Incredible customer support left me without breath! I was just starting to setup my app and came up lot of questions... just ask them and in less than 5 minutes all was clear. Amazing

www.coffeegems.co.uk
United Kingdom
38 minutes using the app
July 17, 2018

Easy to use and straightforward! Not much hassle to import emails and create email campaigns. Highly recommended!

The Choice Gift House
Singapore
37 minutes using the app
Edited September 6, 2019

J'ai trouve l'utilisation de cette application pour l'envoi de mes courriels très facile a utiliser.

Brico-Jouets
Canada
37 minutes using the app