Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited May 2, 2019

I just created my first campaign and Omnisend made it very easy to do while also providing me with so many customizations options to make it my own. I am really enjoying this app and so far would highly recommend it!

Celeste & June LLC
United States
Almost 5 years using the app
July 5, 2019

Most integrations, require an additional service. I love how Omnisend has everything integrated into a single solution. It's extremely easy to setup and customizable to boot. I reached out to support and they were very helpful and prompt to respond. Highly recommend!

OMAURA SKIN
United States
Over 4 years using the app
June 6, 2018

very user friendly! i like how you can add the product to the email effortlessly!

Klassy Kloset Boutique
United States
Over 4 years using the app
August 17, 2017

First experience with this app but am VERY happy because it solves several critical issues for our business. Needed a way to notify our customers easily each time we listed new products and this is absolutely perfect. Also very easy to create and use sign up forms. Very excited about digging more into this app.

Noraknives
United States
Over 4 years using the app
February 12, 2020

Just sent my first campaign with omnisend email marketing. Very user friendly. Can't wait for the analytics.

Sisters Sage
Canada
Over 4 years using the app
Edited July 23, 2015

Wonderful app, easy to use, fast and efficient support. Thanks to the Soundest team !

They even found a custom solution to our demand - definitely worth recommending !

Plast 24
Germany
Over 4 years using the app
February 2, 2023

I sent a message in the Help Chat and got a response from Luiz within a few minutes with the recommended solution, and offer to help with any other needs. Great customer service.

Maude Kids Decor
Canada
Over 4 years using the app
Edited May 29, 2016

This definitely gives Mailchimp a run for their money. Easy to use and we like the pick product feature. We also really like the email booster on premium such a great feature. Keep up the good work guys and we look forward to future updates and features. Thank You.

Update:
Still loving the features this app provides and using many of the email templates available in the Pro version. Thanks guys and keep up the great work.

Justice4humanity
United States
Over 4 years using the app
February 7, 2018

Most easy to use and convenient app for email marketing. The automation and campaigns are amazing, and the paid version opens up so many features, totally worth the price. Best part is the Product Picker which lets you choose the items from your store and it gets automatically placed on the email. Templates are nice and customizable.

Edgability
India
Over 4 years using the app
Edited June 3, 2022

I transitioned from Aweber and I am so happy I did! I can't say enough about the support - immediate, efficient and just really patient. Love the upgrades I've seen over the past 2 years...definitely the way to go!

Zelda's Song
United States
Over 4 years using the app