Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

August 9, 2023

I had a very minor issue, but needed customer service and Olesia at Omnisend did a fantastic job. The wait time was short and she was super patient and helpful and quickly resolved the problem 100%. Great customer service is so important and Omnisend has that! Thank you.

Casals Classical LPs & CDs
United States
Almost 5 years using the app
July 11, 2016

This app is another great tool to help take my business to the next level. Very grateful for this app!

Fhb1
United States
Almost 5 years using the app
January 11, 2017

So far so good, so simple and easy to use.

Dtpcs
United States
Almost 5 years using the app
May 26, 2018

I have to say I am "dumb stupid' technology wise. Omnisend makes it so easy to set up campaigns, collect emails and do a blast email with a very reasonable price. If you are shy with promotion, scared to set up an email list, unsure of your technology skills - then this is the perfect product for you to try and its very modestly priced. The graphics are clear and easy to read and so for newbies and oldsters alike who struggle with the learning curve of email marketing this is the perfect app to add to your Shopify store.

Mysticchicbeauty
United States
Almost 5 years using the app
December 19, 2014

This is an awesome tool. I've never had an app so easy to install and very easy to use. The reports on you mailings appears realtime and give valuable information on how effective is your email campaign.

RestMyNeck
Canada
Almost 5 years using the app
August 19, 2017

My experience with the application was very positive, it was easy to use, excellent designs, I still had no difficulties contacting me with the support. But first impression simply fascinated.

Jc Store Peru
Peru
Almost 5 years using the app
May 15, 2019

So, I am a switchover from the MailChimp trauma... and I've always disliked the clunky MailChimp interface... but OmniSend has not only made the transition easy (and I had custom forms and everything) but their interface is awesome. Everything is visual, easy to follow, and allows me to focus on content rather than trying to do what I want with a bad interface like MailChimp. The support is quick, and super friendly to - it does make a difference. Thanks so much Omnisend for making a potentially painful process easy!

Cannon Beach Treasure Company
United States
Almost 5 years using the app
March 26, 2019

It is a really good app! It helps me to send e-mails to costumers,...
create crazy campaignes, check my subscribers,...

MOON
Belgium
Almost 5 years using the app
June 8, 2022

Their customer service is above great. In particular Stefan and Daryna really helped me out with a few issues that we had. Thanks so much

Miss Patisserie
United Kingdom
Almost 5 years using the app
April 22, 2014

A must for any Shopify store owner. One of the best apps out there!

shopforthehouse.com
United Kingdom
Almost 5 years using the app