Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

November 10, 2022

I love Omnisend's simplicity and the support is great. I asked for support and within just a few minutes not only did I have a response, I implemented the fix. So fast, Thank you Kristina!

Olive My Pickle
United States
Over 4 years using the app
January 14, 2019

I tried many different apps before and this was the easiest and fastest to learn. I have used it for subscription and newsletter and it was amazing.

7Velas
United States
Over 4 years using the app
Edited April 24, 2017

Amazing Apps took me 2 sec to send a newsletter. you guys are amazing thank you is not enough but i will say thanks a million. if it wasn't for you guys i don't think i would have stayed with shopify. i think shopify should pay you guys without you guys they wont last long. thanks to all apps that are free to use that's what brings customers to shopify. thank you

786shop4you.com

786shop
United Kingdom
Over 4 years using the app
January 27, 2023

Easy platform to use and customer service very responsive. I was helped by Andres who was super helpful!

Luxeology Home
United Kingdom
Over 4 years using the app
May 11, 2019

First of all, why in the world have I not been using Omnisend all these years and settling for Mailchimp? I'm actually glad this issue happened with Mailchimp & Shopify where I had to find something new, and Omnisend is absolutely brilliant... everything is so well designed, it literally hands you everything on a silver platter, you just need to plug and play at that point! If you are looking for something new, simple, user friendly, and not too techy, then Omnisend is the answer!

8Twenty3 Boutique
United States
Over 4 years using the app
November 28, 2019

Extremely user-friendly. Had an easy time importing my contacts and setting up my first campaign. Competitive monthly pricing as well! Thanks Omnisend!

The Edge
United States
Over 4 years using the app
May 11, 2019

Im so glad that shopify and Mailchimp "broke up" ;D , if not for that i wouldn't have found Omnisend. The live view feature is amazing and cant wait to do some email campaigns and see the results. 5 stars !!

LittleCharactersStore
Australia
Over 4 years using the app
May 24, 2023

The app is great, has all the necessary functions, and is reliable. Omnisend's real strength is its amazing support. They have always been fast and helpful, and big thanks to Joy for saving me a lot of stress.

Integrated Engineering
United States
Over 4 years using the app
March 31, 2023

Omnisend has been a great tool for doing all of my email marketing campaigns and I love all of the reports. It's so easy to use that I just upgraded my plan. I did stumble with an issue, but Customer Service Rep Andrés provided great insight and helped me solve it! Grateful for the chat feature and how quickly he was able to help me with the problem.

Aragma Swim
United States
Over 4 years using the app
June 17, 2019

Brilliant app, easy to use for a beginner and the templates look clean and professional. Definitely recommend as an awesome alternative to mailchimp. thanks guys!

joe sun co
Hong Kong SAR
Over 4 years using the app