Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

September 27, 2017

Great app. very easy to use and efficient for our email campaigns

Mychopchop
Canada
Almost 4 years using the app
June 11, 2019

This is my first time using Omnisend for my new shop. I just sent one email campaign. The templates and simple and elegant. I found the app intuitive and what I could not figure out, customer service was extremely helpful. Looking forward to more!

DESERT VEIL
United States
Almost 4 years using the app
April 17, 2019

J'utilise cet app pour mes campagnes d'e-mailing, pour accueillir mes nouveaux clients et pour leur envoyer des bons de réduction et des infos. On peut tout personnaliser et c'est vraiment facile. Je ne peux plus m'en passer!

NOS entre nous
France
Almost 4 years using the app
March 21, 2023

Karine was very helpful with my payment update issue. I was relived at how quickly this was resolved!

PONO by Joan Goodman
United States
Almost 4 years using the app
April 2, 2017

Loev it love it love it. Essential for any business, flawless integration and makes sending customer newsletters, abandoned cart emails etc super easy.

Aquatic Supplies Australia
Australia
Almost 4 years using the app
April 27, 2017

Great so far! Super user friendly. Love the templates.

Shop Lfb
United States
Almost 4 years using the app
July 1, 2016

Just created my first campaign. Really intuitive. Love the drag and drop interface. Would definitely use again.

Crystal Cove Beauty 2
United States
Almost 4 years using the app
November 23, 2023

Dilara,thank you so much.
I asked about setting up a coupon combination and they were very kind and helpful in answering my questions.
I will contact you if I have any more questions.

Sockwell Japan
Japan
Over 3 years using the app
November 13, 2019

very quick response from Polina and Arina. The functions and integrations are amazing. By far the best I've ever tried

Zenz HK
Hong Kong SAR
Almost 4 years using the app
January 16, 2023

Andres was amazing! Super helpful and prompt with his response. Having responsive tech support means so much.

School of Holistic Design®
United States
Almost 4 years using the app