Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

Edited August 2, 2023

Very helpful. Kristina & Olesia were great. I appreciate the quickness of their responses, as well as the helpful pics they supplied.
edit: I've had to contact them many times & each time the assistance has been great. Today Maria helped me so much. I'm grateful.

Pigeon Heart Designs
United States
Almost 4 years using the app
February 13, 2019

I used Omnisend to send ad campaigns to my website subscribers. It was sooo easy to use and the email came out gorgeous! Very user friendly! Recommend.

Sephira Wigs
Canada
Almost 4 years using the app
September 20, 2023

Best email service that I've used so far.

Nu Atlantis
United States
Almost 4 years using the app
Edited May 30, 2019

The email editor is great and has enough power to make really nice looking and engaging emails. The analytics are good and the interface is easy to navigate, The little bit of customer support I have needed has been very responsive and helpful.

Mountains & Mermaids
United States
Almost 4 years using the app
June 27, 2019

I have been using Mail Chimp and recently changed our email service to Omnisend. I have found Omnisend to be way easier to use and more intuitive in designing email marketing campaigns for our business, as well as setting up an auto-email workflow. I am very thankful for the services they provide and the boost I am sure it will be for our business. Big fan!

EdenThistle
United States
Almost 4 years using the app
May 7, 2019

amazingly smooth transition from our previous email marketing provider!
nice and easy, lots of tools...was dreading the setup, but it really is SUPER easy and efficient- thanks!

wyattandjack®
United Kingdom
Almost 4 years using the app
February 27, 2023

We absolutely love Omnisend. They have a wide range of capabilities that allows our store to connect with our audience, make different offers to them with a highly intuitive email builder, and be able to market through outside app integrations easily. The ICING on top is the amazing service and tech support. We always receive a quick response and any troubleshooting resolved. A special thanks to Luiz and Kamilia!

Yumo Pro Shop - Racquet Sports online store
Canada
Almost 4 years using the app
Edited July 4, 2018

Really great email marketing app. It only took about 15 minutes to put my first newsletter out. I especially like the function that allows to select products right from my storefront to be included in the newsletter. All photos, texts and pricing info with link to the product is then pasted by the system to the chosen newsletter template. It really helps to save time and avoid errors. Highly recommended!

Linabylina
Lithuania
Almost 4 years using the app
January 12, 2023

we've been using omni-send for a while. great customer service. Luiz got us back on track right away when we ran into credit limits.

Jeans Warehouse
United States
Almost 4 years using the app
October 13, 2014

GREAT APP! Thank you guys for the great service, templates and easy to use interface!

Nicotine River
United States
Almost 4 years using the app