Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust free plan, ideal for new businesses looking to increase engagement and revenue through features like email automation and customizable templates. It's user-friendly, suitable for both beginners and experienced merchants, and integrates smoothly with Shopify. Effective email list management and integration with review apps are particularly valued. Customer support is quick and helpful, with staff members like Baarath, Kayque, and Dilara receiving praise for their exceptional service.

November 27, 2019

Within 20 minutes I had connected Omnisend to my store and wrote a very professional looking Newsletter using several of the images and information from shopify store itself. A+ for making it effortless.

Pharmvista
United States
Almost 4 years using the app
March 31, 2023

Really good customer service with quick response and helpful too. I would recommend their tools to help with email.

Masters of Mayfair
United Kingdom
Almost 4 years using the app
May 9, 2023

Satisfied with the customer service of omnisend, the advisor Salma, answered my question in an excellent time and gave solutions to all my doubts, thank you

Puro Estado Fisico
Colombia
Almost 4 years using the app
February 26, 2020

This app works great, very user friendly.
highly recommend! The editing functions are great and simple to use!

Fingaz
United States
Almost 4 years using the app
November 23, 2016

WAY BETTER THEN MAILCHIMP AND EASIER TO USE.
I LOVE IT.

WWW.BATTLEPATCHES.COM

Battle Patches
United States
Almost 4 years using the app
February 28, 2023

We have been using the app for a few years now and are very happy with it. There are constant improvements to the app that gives us flexibility to communicate our message to our community. The customer service is the best, quick and always efficient. Matija is the best and follows up closely. Very happy overall!

Zelos® Authentic Greek Artisan
United States
Almost 4 years using the app
November 24, 2016

So far so good! Have not used a lot yet. Everything in the trial period worked fine.

Hickory Stick
United States
Almost 4 years using the app
April 25, 2016

Really helpful for better sales! I think better than Mailchimp.

Acycshop
Hong Kong SAR
Almost 4 years using the app
May 10, 2019

I just sent my first email campaign, and I really enjoyed all the features that Omnisend offers for campaigns in addition to other automations on the app. Looking forward to using it more!

The Girl and The Water
United States
Almost 4 years using the app
March 29, 2018

super easy to use. Great for a small store starting out

Eyespeculums
United States
Almost 4 years using the app