Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

November 3, 2022

Very easy to use app and the support is very helpful. Definitely recommend to small and big businesses. Special thanks to Luiz from the support team!

Mariner underwear
France
Over 3 years using the app
September 1, 2018

Very easy. Just waiting for results!

Powersign
United States
Over 3 years using the app
December 8, 2022

Does exactly what it says on the tin! Can't complain about anything. Works flawlessly. amazing customer service and product

Doghealth
United Kingdom
Over 3 years using the app
April 8, 2016

Great app, just swap from mailchimp

Kymberlys
United Kingdom
Over 3 years using the app
January 16, 2018

The best email marketing app I ever used. Awesome UI & UX

Zone Sporting Goods Store
Vietnam
Over 3 years using the app
January 23, 2015

This app is a huge time saver. I've used other email apps and none are this easy! I love that my website information is automatically posted to emails. Thank you for this app!

Undersummers by CarrieRae
United States
Over 3 years using the app
Edited February 28, 2021

Have just started using Omnisend. So far very impressed with its great set of tools and how well it syncs with my Shopify Store. Besides an initial problem with the welcome email integration, which was quickly dealt with and resolved by support, I am very impressed, not just with the email marketing tools but also the insights available. This app is a 'Gamechanger' backed up with great customer service. Would highly recommend.

Equi-Light
United Kingdom
Over 3 years using the app
October 25, 2023

We've been using Omnisend emails for years and they are so easy to customize. Love the drag and drop! We've just started to use more marketing tools- such as automation and forms- and have found all of the help information very easy to follow. I love that Onmisend has 24/7 chat support, too. Maria was especially helpful and patient with helping me learn new tricks and giving me links to relevant information. Thank you!

Dinner Dispatch
United States
Over 3 years using the app
January 13, 2019

I used this app for my website launch and it was super easy!! I love how simple the steps were and I love how my email campaign turned out.

LABEL 13
United States
Over 3 years using the app
May 1, 2018

Excellent App for Email Marketing

Easy Video Game 2
Guatemala
Over 3 years using the app