Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

October 11, 2023

Omnisend replies promptly and consistently, and I've had excellent assistance from Sila. She is incredibly accommodating and helpful, making my experience smooth and enjoyable. Keep up the outstanding work.

Luzerne Singapore
Singapore
Over 3 years using the app
February 16, 2022

The BEST customer service. They respond very quickly and are helpful in answering all my questions. Thank you Melanie!

Callaloo Box
United States
Over 3 years using the app
December 10, 2018

I use this app for my store https://defendityourself.com all the automations are great and support chat is fast!

DefendItYourself.com
United States
Over 3 years using the app
April 8, 2021

Increíble, muy buena aplicación y buen precio. Muy recomendable el uso de esta app, un gusto poder usarla.

Maesdi
Mexico
Over 3 years using the app
October 12, 2015

Awesome App, Does everything it promises.
No Gimmicks no Crap.
Plain, simple, easy to use.

Thank you for being there.

Yash
Founder
www.zebiah.com

Zebidah
United States
Over 3 years using the app
November 4, 2016

I have gone through a few of these types of apps on shopify. Soundest has proven itself to be the best with so many different options for my business. From cart-recovery emails, pop-ups, welcome emails, etc. Soundest pretty much does the work for us! Download it. You won't be disappointed.

Packed Kits
United States
Over 3 years using the app
Edited November 29, 2020

I use the omnisend app for my purchase confirmation emails and abandon cart automation emails. This app is very user friendly. It guides you on what to do next. I recommend you get this app for your Shopify store.

jerispetpampering.com
United States
Over 3 years using the app
November 24, 2022

Omnisend is a great little ESP for Shopify. Omnisend consistently upgrades their user experiences and provides timely support.

Vigilance Elite
United States
Over 3 years using the app
September 16, 2022

Hjælpen er nær og hurtig når man sidder med et presserende spørgsmål. Olesia hjalp lynhurtigt og gav indblik i nogle nye apps der kunne løse det forestående problem.

Art by Me
Denmark
Over 3 years using the app
October 26, 2022

Great service from Luiz today. He was really helpful and knowledgable and gave me answers to my various questions. Thank you

Wingfield Digby
United Kingdom
Over 3 years using the app