Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust free plan, ideal for new businesses, and its easy-to-use interface that simplifies email campaign management. Key features include email automation, customizable templates, and seamless integration with Shopify. Additionally, the app provides valuable educational resources and responsive customer support, which is frequently highlighted for its effectiveness and follow-up. Merchants credit the app with boosting customer engagement and increasing revenue.

April 18, 2023

I have been using this app for a few year now and very happy with it. Salma today helped me and she was very good

Wildhunter.ie
Ireland
Over 3 years using the app
Edited August 5, 2017

This is a wonderful app. It is easy to use and easy to customize your newsletters. You can also see who opened your newsletters and clicked on them.
Soundest surely did a great job.

S D G By Grace
United States
Over 3 years using the app
July 29, 2022

Well, I found myself working on email on a late Friday night and it is 3am-ish in Lithuania where Bassma helped me out. They have a great support even in non busy hours!

GSC BB
United States
Over 3 years using the app
May 24, 2016

This is an awesome app, much better than mailchimp! Highly recommended to fellow shopify users

Sapphireparadise
United States
Over 3 years using the app
Edited October 21, 2019

Really easy and intuitive app! Additionally, super quick and helpful support! I have been suspended at first, but was reactived within a few minutes! I can 100% recommend this app

cult.care
Germany
Over 3 years using the app
February 1, 2022

Having used a cheaper, albeit prettier, email marketing system, I am now an Omnisend convert. Nothing compares to Omnisend functionality, and when you use it to its full potential, it really does pay for itself and more. I had a query on segmenting my audience based on the radio buttons checked on a form and they were very quick to respond and solved my issue.
Take your time getting your templates right, so new campaigns are quick and easy to send out, and i really love the Split function on workflows!

Team Hen
United Kingdom
Over 3 years using the app
April 21, 2020

Love this app and I recommend everyone use this app. Omnisend has "live view" feature so we can see visitor's location

Luxeova Atelier
Indonesia
Over 3 years using the app
March 28, 2022

used for many times, highly recommended, all the staff are so professional and helpful, you will realised all you want here.

Gudsen MOZA
China
Over 3 years using the app
October 24, 2017

Really simple and effective. This is an excellent tool for email marketing.

Cosmetica24
Portugal
Over 3 years using the app
October 31, 2022

Fair price and nice service. The product has updated much this year and I am getting more satisfied with it. Also, quick response.

Meepo Board
China
Over 3 years using the app