Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

March 4, 2020

I've seen a huge difference in subscribers when using optimonk. Their plugins are super effective and very easy to design

Copina Co.
United States
4 months using the app
July 13, 2020

OptiMonk is amazing with personal support, and the easy to use creative templates to get your message out. I recommend you definitely give it a try. It's worth it!

Uppdesigns
Jamaica
4 months using the app
OptiMonk replied July 17, 2020

Hi Miller,

Thank you for your kind review.

We are so happy that you enjoy using OptiMonk and you like our templates, as well. It is our pleasure to support you :)

Have a great weekend,

Best,
OptiMonk Team

March 28, 2020

I was looking for a pop up app on Shopify and this was the top recommended. This app really helped with my brand.

Endo Vitality
United States
4 months using the app
November 28, 2022

Just finished my first campaign.. so far so good. Easy to use, and right to the point. Just what I was looking for.

DATNEWDRIP
United States
4 months using the app
OptiMonk replied November 28, 2022

Hi there,

Thank you so much for leaving your feedback.
We are truly happy that you gave us a chance and it is amazing to hear that you found our app easy to use.

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance.

Sara from OptiMonk

August 23, 2021

Great app for managing pop ups and easy to monitor.
Tom was very helpful and gave us clear explanations when we had questions.
Would recommend to have this app on your shopify store!

Bradelis
Japan
4 months using the app
OptiMonk replied August 24, 2021

Hi There,

It is always a pleasure to see when the usage of OptiMonk is considered simple to use, as we always aim to keep things simple, but at the same time modern and up to the standards of the 21st century.

I can speak in the name of the whole OptiMonk team, when I say, thank you so much for these kind words and we are always here for you when you need some help :)

Best,
Tom
OptiMonk Team

March 28, 2022

Since implementing OptiMonk's exit-intent popup we've seen our newsletter optin conversion rate go from below 1% to over 3% in the first month. Our website bounce rate improved significantly and the average visitor time on site and pages per session have all increased. The interface is incredibly user-friendly, intuitive, and easy to navigate. The starter designs are stunning. The design tool is one of the best drag-and-drop visual design tools I've used. When compared to 5 other popup apps for Shopify that we tested, OptiMonk was the clear leader. Lastly, their support is top-notch. I've been able to have questions answered very quickly with their chat support. Excellent job!

Steadiwear Inc
Canada
4 months using the app
OptiMonk replied April 1, 2022

Thank you so much for your honest and kind words, your detailed review is very appreciated! We're happy that our app's functions are satisfying and that OptiMonk helped you get more sales:)

Please feel free to contact us at any time, we'd be glad to support you 🙂

Kind Regards,
the OptiMonk Support Team

September 5, 2021

I realllyy like this app, they have so many theme with specific goals which helps you to improve your store
also, their customer serves is super!

bouvardia store
Saudi Arabia
4 months using the app
OptiMonk replied September 7, 2021

Hi There,

Thank you so much for taking the time to share your opinion! :)

We're really happy that you're satisfied with our app and the support team.

Should you have any questions in the future, feel free to reach out to us anytime and we'll do our best to assist you!

Have a great day,

Anna from OptiMonk

September 26, 2022

Excellent customer service and easy-to-use interface! I am super happy with this app and would recommend it to anyone looking to add a pop-up to their store.

Wise Little Ears
United States
4 months using the app
OptiMonk replied September 27, 2022

Hi There,

I was really happy to assist you! I wish you a lot of success with our app and thank you very much for submitting your review!

Please feel free to reach out to our team anytime.

Anna from OptiMonk

October 7, 2022

Amazing App with heaps of features and functions to get the best pop-ups for your store! You can also customise separately mobile & desktop! Super friendly and quick replies from their support staff that fix any issue you may have! Highly recommend!

Cozy Cat
Australia
4 months using the app
OptiMonk replied October 18, 2022

Hey Luke,

I'm really happy that Sara could help you with your questions and that you like the app so far. Thank you for submitting such a nice review, we really appreciate it! <3

Have a great day and I wish you all the best with your business. :)

Anna from OptiMonk

January 18, 2023

Customer support for setting up first campaigns is 10/10, very friendly, fast & helpful!
We just started with OptiMonk and I cannot say much about performance yet, but the interface is very modern, intuitive and pleasant to use so far. Great job, guys! Looking forward to using it a lot & learning about our customers :)

voilà
Germany
3 months using the app
OptiMonk replied January 19, 2023

Hi there,

I just wanted to thank you for your very kind review and that it was an absolute pleasure assisting you. As we aim to create the best experience for our customers, it truly means a lot to read your feedback about our support team!
We are also happy to hear that you found our app easy to use and pleasant.
Thank you again, and please get back to us if you need any further assistance!

Sara from the OptiMonk Support Team