Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

July 15, 2022

So far, so good. Intuitive, inexpensive and good support (thanks Chris). Good templates to choose from and customization is relatively simple.

Indie Ridge
United States
4 months using the app
OptiMonk replied July 18, 2022

Hi,

Thank you very much for your kind review, it was an absolute pleasure assisting you with your OptiMonk campaigns and I wish you all the very best 😄

Do get back to us if you need help with anything else or just have a question in general :)

Kind Regards
Chris from OptiMonk Support!

January 9, 2023

it was easy to use and good support so i recommend this for everyone who has an online shop or something

Hermannus
Hungary
4 months using the app
OptiMonk replied January 10, 2023

Hi there,

Thank you so much for the review! It means a lot to our small team that you found our app easy to use and that you found our support helpful.
Thank you and have a lovely day!

Sara from OptiMonk

Edited June 7, 2019

Really glad I found this app, very simple and straight forward. Even the support from the developer is super fast. Highly recommended. Among all the other related Apps I tried, gave me so mach reliefs. Thanks so much for the developer.

Fashion-Seven
Japan
4 months using the app
August 8, 2019

the app is nice and i was able to create 3 different campaigns. the good thing about this app is that its giving the users to add more options

Bloomerichic
Qatar
4 months using the app
Edited July 21, 2020

I've been using the Lucky Wheel popup from this app and I've had good conversion rates from it. It was pretty easy to set up and they have a lot of templates available. I had a cosmetic fix that I need and one of their developers made the fix quickly and was very pleasant.

Update: The support from this team is amazing! They are super willing to meet with you and help you find more ways to increase your increase rates. One of my favorite apps!

Tiny Beast Designs
United States
4 months using the app
OptiMonk replied June 5, 2020

Hi,

Thank you for your awesome feedback.

We are so happy to see that you use our system seamlessly. Way to go :)

Have a great day,

Best,
OptiMonk Team

October 3, 2016

Awesome plugin, so easy to set up and fantastic service too!

Priority Chef
United States
4 months using the app
February 5, 2021

The app itself has immense potential, and the quality of the support I got when I had issues (with my theme) is outstanding. Thank you!

Gemiss Ékszer
Hungary
4 months using the app
OptiMonk replied February 8, 2021

Hello,

Thank you so much for this review, we really appreciate it!

I'm really glad that you are enjoying our app!

We are more than happy to assist you anytime :)

Best,
Réka and the OptiMonk Support Team

March 28, 2023

Sara was absolutely amazing and helped us set up the entire campaign. From the popup to teaser, to css based selector. Will use for all my stores.

Oxygen Lighting Shop
United States
4 months using the app
OptiMonk replied March 30, 2023

Hi there,

Thank you so much for your positive feedback! We are happy to have you here, and it was a pleasure assisting you!
Thank you for being so kind and I wish you a lot of success with your business! :)

Sara from the OptiMonk Support Team

January 6, 2022

Great pop up app. Very easy to use and amazing features. Recommend a 100% for e-commerce businesses.

#VDR
Portugal
4 months using the app
OptiMonk replied January 6, 2022

Hey There,

We're working hard on making our app more and more user-friendly and I'm glad you like it! :)

Thank you very much for sharing your opinion and please feel free to reach out to us via chat if you need any assistance.

Have a great day,

Anna

December 16, 2022

Great way to help your site and business. I was having trouble with updating my campaign and I was able to get everything I needed done with the help of Emil. Very helpful and I would recommend this app.

LoveLee Beauty
United States
4 months using the app
OptiMonk replied December 28, 2022

Hi there,

It’s great to hear that you had a positive experience at OptiMonk. We are happy to hear that our hard work has paid off! If there’s anything we can do to serve you further, let us know.

Emil from OptiMonk