Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

August 19, 2022

Schnelle und einfache Bedienung. Sehr netter Kundensupport. Intuitive Bedienung im Backend. Macht Spaß

Kissendecken.de
Germany
3 months using the app
OptiMonk replied August 19, 2022

Hallo Michael,

Vielen Dank für deine Komplimente! Ich freue mich, dass die App dir gefällt und Ich wünsche dich viel Erfolg mit OptiMonk! <3

Schönes Wochenende für Dich,

Anna

May 13, 2022

Best customer service.
and so many features with the free plan.
anytime when I'm struggling to edit, they solve the problems.
thank you

Air Ventilation Supply
Canada
3 months using the app
OptiMonk replied May 16, 2022

Hi, it's Peter from OptiMonk Support!

Thank you so much for your honest and appreciative review, we're really happy that you feel that our customer service is the best «3

All of our plans enjoy the same 100% customer care focus. as we very much appreciate all of our users :)

Once again, thank you so much for your kind review, it means a lot to us! Please contact us again if we may help you with anything else:)

Best Regards,
Peter from OptiMonk

October 22, 2021

Being a rather inexperienced user - The setup was fairly easy and the support from Optimonk quickly resolved all issues/worries. Looking forward to seeing the results and playing with more popups to convert visitors.

bollox
United Kingdom
3 months using the app
OptiMonk replied October 27, 2021

Hi There,

I'm Anna from the OptiMonk Support Team.

Thank you for sharing your opinion, I'm very glad to hear that you were satisfied with the support you received from us! :)

I know that OptiMonk can be a bit overwhelming at the start as we have many functions, but we'll always be here to help if you need assistance.

Feel free to reach out anytime.

Anna from OptiMonk

October 25, 2022

Very good app. Our email signup rate 4x'ed after switching our signup form from klaviyo to optimonk. Plus great support. :) Highly recommended

SillySanta.no
Norway
3 months using the app
OptiMonk replied October 26, 2022

Hi Kristian,

Wow, 4x conversion rate??! That is unbelievable, I'm really happy about your amazing results!! :)

I was very glad to chat with you yesterday, please feel free to get back to me anytime.

Anna from OptiMonk Support

January 14, 2020

Best optimalized app what I ever see. I like the hungarian language on the site. I will use often.

PodBolt
Hungary
3 months using the app
June 1, 2017

It's really pretty good. It has some great segmentation abilities within the app for display rules. Support is good (sometimes a little slow, but they always have been able to fix any issues!).

I've used ALL the other apps, and this one is the easiest to use and has the best UI. There's always more we (shopify owners) want as far as functionality, but it does a really good job and will be the best option for 95% of stores out there.

Thenaturalsleepco
United States
3 months using the app
October 25, 2019

so far seems like a great tool to use to try and boost online sales! I am looking forward to checking in on the conversion rates and trying new templates!! Thank you, this is a huge help for our non-profit gift shop!!

Turtle Central Gift Shop
United States
3 months using the app
Edited August 27, 2021

Easy to set up for someone who is not very technical, and great customer service! Definitely worth a try Update: Awesome customer service helping me set up my campaigns, thanks Anna!

Well Seasoned
United States
3 months using the app
OptiMonk replied June 23, 2021

Hi,

It's great to hear that you find our app user-friendly. :)

Thank you so much for spreading the word, and feel free to reach out if you need any help.

The support team will be ready ;)

Have a great day,

Anna from OptiMonk

December 1, 2021

Customer Support from Optimonk is great...each question I had came with a very quick and informative response to solve my issues. I even had two members of the team answering me...one of them added additional information that was helpful to get my pop-up to perform better. Thankful to the team!

NewwWorldd
Canada
3 months using the app
OptiMonk replied December 2, 2021

Hi There,

Thank you so much for sharing your opinion, we are working hard to provide the best support for each OptiMonk user!

Please feel free to reach out via chat anytime you need assistance in the future.

We're happy to have you on board,

Anna & the Support Team

Edited December 11, 2019

Optmonk was super simple to set-up and the pre-populated templates look great. I just implemented but believe this will help with conversions.

The Quick Kitchen
United States
3 months using the app