Reviews (904)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

July 30, 2019

Me parece muy buena y con el plaan gratuito te permite emperzar sin ningún problema. Además es intuitiva y muy rapida de confeccionar todos los parámetros.

About U Spain
Spain
3 months using the app
Edited April 6, 2020

I AM FAIRLY NEW BUT I FOUND IT TO BE STRAIGHT FORWARD, EASY TO USE.
I HOPE IT WILL START , OR HELP WITH SALES?

Electronics and gadgets easy
United States
3 months using the app
February 23, 2023

A plataforma é ótima, fácil de mexer e entrega muitas informações importantes. O suporte é rápido e extremamente eficiente!

Ryzze Shop
Brazil
3 months using the app
OptiMonk replied March 1, 2023

Hey there,
Thank you very much for leaving us a review. We are very happy to hear that we could meet your expectations and assist you with your query.
Should you ever need help, just give us a shout and we'll be there for you.
Kind regards,
Emil from OptiMonk
-----------------
Ei,
Muito obrigado por nos deixar um comentário. Estamos muito felizes em saber que pudemos atender às suas expectativas e ajudá-lo com sua consulta.
Se você precisar de ajuda, basta nos dar um grito e estaremos lá para você.
Atenciosamente,
Emil de OptiMonk

Edited June 21, 2021

I ran into the problem of getting my campaigns to show up on my store. But it was not really a problem, it was a question of my poor knowledge of the working of cookies. Thanks Aniko for quickly sorting it out and educating me on the situation. My campaign is actually working beautiful.

clicksworth
Nigeria
3 months using the app
OptiMonk replied June 21, 2021

Hello Olatunde,

Thank you so much for your awesome feedback, it truly means a lot to me and our team.
I love your webshop and also the campaigns you have created.
I'm a dog person too, so I really enjoyed looking through your website. :)

Have a great week ahead!

Kind Regards
Aniko from OptiMonk Support Team

November 8, 2023

Intuitive design and friendly support.

IconByDesign
United States
3 months using the app
OptiMonk replied November 13, 2023

Hey there,

Thank you very much for sharing your feedback with us.

We are happy to hear that you've found the design of the OptiMonk app to be intuitive and user-friendly. It's been a great pleasure assisting you with your campaigns.

If you ever require further assistance, please feel free to reach out to us again.

Kind regards,
Emil from OptiMonk

July 6, 2019

Exit Intent Pop-Ups By OptiMonk is a great way to gain subscribers, promote a deal or salvage website abandoners. The app is fully customizable on the free plan but extra customization allowed with paid subscription. Check out how I use the free plan at www.tieflyclothing.com.

Tie-Fly
United States
3 months using the app
January 6, 2017

Optmonk's templates are perfect for the busy business owner. It only took me 10 minutes to set up my first campaign. They have fantastic customer service and really care about you getting the most out of the ap. I would highly recommend optimonk.

Ltorganics
United States
3 months using the app
June 29, 2022

Great app and customer service. Easy to use and it is a helpful tool on our site. The only constructive feedback I would provide is if the app can make it easier for brands with custom themes to customise the pop ups, banners etc with their fonts/icons easier without the need of a developer or recognise the fonts on the site and propose templates based on those.

ZenARTSupplies | Inspiring the Artist in Everyone
United Kingdom
3 months using the app
OptiMonk replied June 29, 2022

Hi Roberto,

Wow! Amazing product feedback, thank you so much! I already forwarded it to our Product Team and I hope that we can improve our app to make things easier for you :)

We're glad to have you and we hope that OptiMonk will be beneficial to you in the long run!

Have a great day,

Anna

December 18, 2017

Optimonk is a really great tool for collecting e-mail adresses and very easy to use! I really love it :-)

Notismamm
Switzerland
3 months using the app
December 11, 2019

I was highly recommended this app and after the initial exit intent design I am very happy with the design templates and the ease so far.

Eigshow Beauty
China
3 months using the app