Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

September 30, 2022

Great App, you can really higher your conversion rate and also its easy to use. Very good to create leads and the customer support is very quick and friendly! Highly recommended

TREKVOSS
Germany
3 months using the app
OptiMonk replied September 30, 2022

Hi Bastian,

I was really happy to chat with you today, thank you so much for your compliments <3

Please feel free to get back to me anytime and I wish you a wonderful weekend :)

Anna from OptiMonk

May 18, 2022

Best app on Shopify for popups. Many templates to choose from and customer service couldn't be more helpful. Highly recommended.

boxmenswear
United Kingdom
2 months using the app
OptiMonk replied May 20, 2022

Hey Luke! Once again, thanks a lot for your review, I'm very happy that you are satisfied with our team! <3 I wish you a great weekend ahead and please feel free to reach out anytime for assistance. Anna from OptiMonk

October 5, 2022

Easy. Quick. Intuitive. Unlike the other 'sales popup' apps, this one just understands what you need. Also - Sara from their team helped us at every step. We highly recommend.

ReadyToMeat
India
2 months using the app
OptiMonk replied October 6, 2022

I am so happy to hear about your positive experience with our app and support team.

Thank you for being so kind and I wish you a lot of success with your business! :)

Sara from OptiMonk

April 3, 2018

Super !!!
Permet de récupérer l'adresse e-mail des clients de façon ludique !

Thisdiscount
France
2 months using the app
May 18, 2023

Great support. Helped more than once with setting up their app, as well as Klaviyo. 1000 out of 10. Special thanks to Emil and Sara

Bone & Ball
Germany
2 months using the app
OptiMonk replied May 19, 2023

Hi there,

It's great to have you with us! Thank you for your kind compliments.

We're working hard to make all of our users satisfied with the product and our services as well.

Wishing you all the best,

Emil and Sara from the OptiMonk Support team

April 16, 2020

So far so good, I'm still learning to use this app but it seems user friendly and intuitive, just as apps should be! Thanks OptiMonk!

The Compostable Choice
Australia
2 months using the app
May 11, 2017

Took a look a bunch of different opt ins, decided on optimonk.

Poidog
United States
2 months using the app
July 31, 2023

I love this app. So much is available on the free version, and the customer service is fantastic. Highly recommend

Branches Of Me
Australia
2 months using the app
OptiMonk replied October 13, 2023

Hi there,

It's Chris here from the OptiMonk Support team, I just wanted to thank you for your kind review and I as well as the OptiMonk team are delighted that you are enjoying the app!

As always, if you need any assistance with your campaign or just have a general question about the app, just reach out to us via our live chat and we will be more than happy to assist you :)

Kind Regards
Chris

September 19, 2021

Great UX and easy to configure, I also like the Campaign function to let me set up different popups to use at different times of the year

Lucky Dog Pet Boutique
United States
2 months using the app
OptiMonk replied September 21, 2021

Hi There,

Thank you for your feedback, I'm very glad you like the app! We're working hard to make it more user-friendly every day. :)

Feel free to get in touch with us via chat or at support@optimonk.com if you need any advice regarding your campaigns!

I wish you a lot of success with OptiMonk!

Have a great day,
Tom from the OptiMonk Support Team

March 20, 2017

Awesome app. Even better support. Thanks Nicole!

Gatofeliz
Spain
2 months using the app