Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
Refine
-
By rating
Perfect app and more than perfect support, thank you for always being there for my wishes and solving everything perfectly.
Hi there,
Thank you for taking the time to leave such a positive review! We are thrilled to hear that we have exceeded your expectations and were able to provide you with exceptional support to ensure that your needs were met.
We appreciate you choosing our app and taking the time to share your positive feedback with us. We look forward to continuing to serve you in the future!
Kind regards,
Emil from OptiMonk
Meilleure application popup et excellent service client! Il est facile à configurer et mes conversions ont doublé depuis que j'ai commencé à les utiliser.
I am super-delighted to have found this app! I just like it's pre-made templates; they are better compared to other marketing apps especially that there is a choice of who to see the campaigns. I hope it will make a difference in my store!
Hey there,
We’re so happy to hear you had a great experience at OptiMonk. We can’t thank you enough for taking the time to share your feedback with us. This fuels us a lot and provides valuable ideas to continue improving the service.
Sincerely,
Emil from OptiMonk
Customer service is amazing. They are quick to reply and have some great resources. I personally found setting up the popups targeted by an action a bit challenging but overall the design is simple and they provide great suggestions
Hi There,
I'm really glad you had a great experience with our support team!
OptiMonk is a complex software with many features and opportunities, so we can fulfil the needs of small stores and also huge enterprises.
Therefore sometimes it's not easy to find the right solution for each OptiMonk user, but we'll always be here to help you! :)
Have a lovely week ahead and feel free to reach out to us anytime.
Best,
Anna from OptiMonk
Application très facile à gérer, outils Marketing très efficace si bien utilisé, et le support est rapide, clair et efficace.
Bonjour,
Je vous remercie pour cette belle critique.
Nous espérons que notre application vous aidera à booster votre business.
N’hésitez pas á nous contacter si vous avez besoin de l’aide.
Cordialement,
Le service clientele d’OptiMonk
This is the best pop up app out there. I’ve tried several and this one is the easiest to design and look very professional. Their customer service is second to none as they will actually call you back on the phone and provide any help needed. Chatting with them is also super helpful. Love this app and we will be using it for a long time to come!! Thanks
Hi 👋
Thank you so much for this beautiful review, it means a lot to us 🙏
It was a pleasure chatting with you, please feel free to reach out to us if you need help with the campaign setup!
Kind regards,
Réka
Great app and great support. Also happy with the results so far. I've integrated this with Klaviyo so far and it works like a charm.
Hi there,
I am delighted to hear that you like our app. It was a pleasure assisting you! 😊
I wish you a lot of success with your campaigns and your business ❤️
Please let us know if you have any questions as we are happy to assist you 😊
Have a lovely day ☀️
Sara from OptiMonk
The app creates a beautiful pop up. The template is easy to use and good choices. I wanted to collect emails but couldn't get Shopify email to send out an automated email/lead magnet in response to gathered emails so switched to collecting emails with the promise of a giveaway instead. The support from Optimonk was FABULOUS while I was grappling with this.
Hi Melanie! We are happy to hear that you like our templates and that you find our support helpful :) It truly means a lot to our small, hardworking team.
Have a lovely day ahead ☀️ Zsofi
Still exploring this app but content is easy to customise and they removed the app branding for us while we test it out in our store which is an added bonus. Really appreciate it!
Hi There,
I'm really happy to see that you're satisfied with OptiMonk, and I wish you the best of luck with our app in the long run as well.
Have a great day,
Anna from OptiMonk
Great app, very easy to navigate and setup on my shopify store. Pop up's work exactly how I wanted them to
Hi There,
Thank you for your great review! We are so happy to hear that you like using our system and find it easily navigatable. :)
This is what drives us every day, to update our application to be as easy to use and user-friendly as possible and your comment just assured us that we are on the right track.
Have a nice day and take care!
Best,
OptiMonk Team