Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

September 20, 2021

The support is awesome, Tom was very quick and to the point. The appearance of the app is really clean which adds to its ease of use.

TheBleuHaven
India
17 days using the app
OptiMonk replied September 20, 2021

Hi There,

Thank you very much for your kind words, you literally made the day of the Team! :)

Our customers' satisfaction is always a priority to us, please, don't hesitate to contact us in case, there is anything we could do for you.

I wish you and your team many successes with our application and your business!

Best,
Tom from the OptiMonk Support Team

November 12, 2018

Love the app, especially for split testing! Excited to install it on my new store and see what it can do for us.

Ivy & Fig Women's Accessory Emporium
United States
17 days using the app
April 5, 2019

It's very hopefull! And free plan is very util too. Permit you testing to much without spam of this plugin. Thanks!

Octahue
Argentina
17 days using the app
November 14, 2022

The best Shopify app for popups so far. Wonderful designs and a lot of customizations available. Highly recommended!

Topless Wear
Italy
16 days using the app
OptiMonk replied November 15, 2022

Hey,

Wow, what a compliment! Thank you for your appreciation, we're working hard to make OptiMonk better every day.

Please feel free to reach out again if we can be of any assistance.

Anna from OptiMonk

August 19, 2022

So far I am very happy, though I'm still in my beginning month. I love the options, and the ability to customize all/most of the elements in the campaigns. When I had a question, Anna was right there on chat in mere moments, and was extremely helpful! I have no doubt that if I'm ever in need of help again, that they will be there to assist. When I'm ready to grow past the page views for the free plan, the paid plans/upgrades look very affordable. You also get emails to help you make the most of your setup. Recommend!

Amy's Coffee Mugs
United States
16 days using the app
OptiMonk replied August 22, 2022

Hi Amy,

Thanks for coming back after your nap to write this really kind review! Especially for mentioning my name, I honestly appreciate it! :)

And yes, you're right: we'll be there for you if you need any assistance. <3

Have a nice day and good luck with the app,

Anna

May 31, 2018

Fantasatic app. ever since i started using optimonk my conversions have doubled. Great choice i have made for my business his year

Purrexpress
Sweden
16 days using the app
November 19, 2019

The app works really well. It has helped me convert customers that go to leave my site. The only thing I wish is if the plan/pricing wasn't based on page views and instead based on the number of times the popup ad was actually shown.

Napa Valley Fiber
United States
About 1 year using the app
August 26, 2019

OptiMonk is the best, you can imagine adding it on your store and start seeing its effect instantly, It is absolutely very easy to use. No other App has ever make me happier than OptiMonk, Very lovely. Thanks to you.

Substantial Kit
Nigeria
15 days using the app
February 4, 2022

I use OptiMonk to add a lucky wheels to our site. They help you with any question that you ask 24 hours 7 days. Awesome app to add a twist to you business.

Yira Sofia Boutique
United States
15 days using the app
OptiMonk replied February 7, 2022

Hi There,

Thank you so much for your review and also for mentioning our Support Team. We're doing our best to provide the highest quality service to each OptiMonk user. :)

Please feel free to get back to us again on chat if you have any questions in the future.

Anna from OptiMonk

October 12, 2019

App is amazing, easy to use, so many possibilities, finished setup in no time, it looks just beautiful!
i cant wait to see results.

Ch@meleon
Serbia
15 days using the app