Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

August 31, 2019

I used this app to help with online sales. So far so good! Easy to install and not difficult to operate.

Tiny Tots Clothing Co.
United States
21 days using the app
October 19, 2023

Amazing app and what is even more amazing is the support: incredibly fast and helpful. Thanks!

Sandman Store
Germany
20 days using the app
OptiMonk replied October 30, 2023

Hey there,

Thank you so much for your kind words! We're really glad that you're finding the app helpful. Our team is always here to support you whenever you need assistance. Your appreciation means a lot to us.

Kind regards,
Emil from OptiMonk

April 8, 2020

I did have the occasion to see it at work but great customizing functions! I can really personalize mi pop-up! good app!

Smaky™
Switzerland
20 days using the app
June 20, 2022

Easy to set up and reinforce my brand. SUPER FAST tech support response on formatting. I appreciate the ease of use and great service.

The Myrtle Leaf All Natural Skin Care
United States
20 days using the app
OptiMonk replied June 21, 2022

Hi there,

Thank you so much for your review, you're fantastic!! The whole team is very happy about your feedback. :)

We truly believe that OptiMonk will be very beneficial for you in the long term as well!

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Have a great day,

Tom from OptiMonk

November 14, 2022

100% customizable, easy to use and fast! Best shopify pop up app that i used so far. Highly recommended!

3SCHARGER
Poland
20 days using the app
OptiMonk replied November 15, 2022

Hi Filip,

Thank you for your kind words, it seems like we found each other :)

I wish you the best of luck with our app,

Anna from OptiMonk

April 6, 2023

OptiMonk is great! I have always toggled between Postscript, Privy and Klaviyo, but the level of customization and help with OptiMonk is second to none! I definitely recommend using it, especially for an new business. Emil was a great help when I first started setting up my first pop-up. Thank you!

Camp | Activewear & Swimwear
United States
19 days using the app
OptiMonk replied April 11, 2023

Hey there,

Thank you for taking the time to share your positive experience with OptiMonk. We are thrilled to hear that you found our platform to be customizable and easy to use, and that our support team was able to assist you in setting up your pop-up.

We appreciate your recommendation to new businesses and are confident that OptiMonk can help many others like you to achieve their goals.

Best regards,
Emil from OptiMonk

January 19, 2020

Easy! Im busy and dont have time to fuss with all the details but this app did everything for me. Thank goodness!

what-is-that.net
United States
18 days using the app
December 16, 2019

As a first-time user of this app, I am very pleased with how easy it was to use.
The templates are great!...I give it 2 thumbs up!!

CQualityBrands
Trinidad & Tobago
18 days using the app
January 29, 2018

Overall, a great software package with an immense amount of control over how or why your popups are displaying. Allows a massive variety of campaigns to be run simultaneously.

I'd like to see more popups with Recart's Facebook Messenger integration, though I'm told there will be more soon.

Patchpanel
Canada
Over 1 year using the app
May 20, 2022

Pop ups are really great and diverse. Service is great as well. They always solved occurring problems.

tunedeinenTesla
Germany
18 days using the app
OptiMonk replied May 24, 2022

Hi There, we're happy to hear that OptiMonk has been beneficial to you and that you're satisfied with our Support Team as well. I wish you the best of luck with your campaigns and your business! <3 Anna from OptiMonk