Reviews (903)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.
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ottimo davvero fluido ed efficace. versione solo in inglese ma masticabile. consiglio per popups e non solo
Hey There,
I'm glad you like our app so far, thank you very much for your feedback. :)
if you have any questions in the future, please don't hesitate to contact our Support Team at support@optimonk.com or you can also use our chat.
I wish you a lot of success with your business,
Anna from OptiMonk
I used this app to help me do sell. I really like how it does selling. we're gonna see how it work for new sellers.
I am using Optimonk for 1 pop-up on my website and paying $99/month for it. Last month Optimonk deleted my one and only pop-up out of the blue due to an error on their side. This resulted in a significant headache and loss of sales for my business (the pop-up is functionally very important to our user journey). Use at your own risk.
Even though Optimonk's error led to a significant loss of sales for my business they wouldn't even comp my next month of Optimonk app charges. Poor.
Hi there,
Thank you for taking the time to share your feedback with us.
I want to apologize again for this issue that happened with your campaign.
The issue was addressed in a few days and your campaign was restored. Our team will work on ensuring that a similar error won’t occur in the future.
I’m deeply sorry for all inconvenience that this caused. I also reached out to you in a separate email in more detail.
I’m looking forward to your reply.
Sara
Amazing Service, I have had a few conversions thus far and will try various pop-ups to increase more conversions.
I'm still figuring out this website, but anything that helps my business is always a plus, I'm having trouble with conversations and this app seems like it can resolve this issue.
This is a fantastic app! Very user friendly and they provide loads of templates. There is a 30 minute training video to set up your first campaign. The chat support is very helpful. Special thanks to Anna!
Hey there! Once again, thank you for making my day with your amazing review. I truly appreciate it! Please feel free to reach out to us anytime in the future. Have a great day, Anna
Awesome app! Helps me grow my email list. Could have a bit better design functionality, but awesome app!
L'Application est facile à utiliser et très efficace et le SAV est à l'écoute et très réactif, je recommande !
Thank you so much for your kind review, we appreciate it so much!!
I wish you further good luck with your fantastic store and please let us know if we may help you further with anything else:)
Peter from OptiMonk
I've been using another app for email/popups and such but couldn't drop pixel in code for tracking. Tried Optimonk and dropped in pixel. Wanted to create email collector popup and thank you but just didn't have time before campaign to learn all the graphic placement stuff. Jumped in Chat with Chris and he actually took the time to build my two pages (even recreating my background image so that it would be more effective. WoW! Chris you are awesome ~ great customer service. Now that I've worked a little more with the app there's nothing I can say except join up and get to work. Highly recommend Optimonk.
Hey William,
It's Chris here, I just wanted to thank you for your very generous review :)
It was a pleasure helping you with your campaign and as always, do get back to us if you have any other questions or need assistance with anything else
Have an awesome weekend
Chris
OptiMonk
Great app! It does exactly the trick - stops customers from leaving your site without making a purchase. I have already had some orders from this app so can most certainly recommend it for your business! A big shout out to Anna who was fantastic in answering my questions and giving me the support I needed to use this app to its potential. Thank you! Great app and great customer service!
Hi Lisa,
Anna from OptiMonk is here! :)
I'd like to thank you once again for your kind words and especially for mentioning my name in your review. I really appreciate it!
I hope to chat with you in the future as well and I wish you the best of luck with our app, most importantly, many saved customers!
Have a lovely weekend,
Anna from OptiMonk