Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

November 20, 2019

Very nice user interface. I had an issue with activating my initial pop-up but worked out well in the end.

MikoE
United Kingdom
3 months using the app
May 8, 2019

Very simple to use and. I installed this app todeay, all it's good and clear. 5 stars definetly! I really enjoy it

Fitmag.shop
Romania
3 months using the app
March 14, 2020

wow great app easy to use and free this one its going to make sells for me nice and easy to customize

hustlelifestyle
South Africa
3 months using the app
February 1, 2023

To say I'm not a tech person is an understatement, and the support I've received at OptiMonk has so far exceeded all expectations. Immediate customer service help getting my pop up just right. Great experience, great customer service!

venusandvetiver
United States
3 days using the app
OptiMonk replied February 3, 2023

Heyy there,

Thank you for your kind compliments in the name of the entire team. It was absolutely a pleasure helping you and I wish you a lot of success with your business!
Let us know if you have any questions and we would be delighted to assist you again.

Sara

July 12, 2022

App is very intuitive and can easily setup the popups and triggers. I Had a small problem with the popup but soon after contacting the support, they remedied the issue and even helped me to fix up the design to fix it! Great Support

Elaan
Malaysia
3 days using the app
OptiMonk replied July 12, 2022

Hi Aiman,

I'm so glad that you like the app and I was happy to chat with you today. :)

I hope that OptiMonk will be beneficial to you in the long run as well and I wish you all the best with your business.

Anna from OptiMonk

Edited August 6, 2020

I must update my review. They went beyond to help me out with my problem. They took the time and days to keep me updated on what really was going on in my site affecting my other applications as well. Tamas was excellent and beyond!
Thank you for your assistance and resolving my issue

JBGREENOCEAN Clothing Store
United States
3 months using the app
OptiMonk replied August 6, 2020

Hi Jackeline,

Thank you so much for your kind words it means the world to us :)

My team and I are super happy that the issue has been resolved for you and should you need anything else from us, the OptiMonk Support team is always here for you!

Best,
Tamas

December 18, 2020

What a great app! So many customizable features. The templates are great too! It definitely has increased my sales.

Furly Curly Pet Supplies
United Kingdom
3 months using the app
OptiMonk replied January 4, 2021

Hi,

Thank you so much for your feedback. We are happy to hear that you are enjoying our app and its templates :) We wish you every success in the future!

Best,
OptiMonk Support Team

January 4, 2022

Awesome app with a lot of features and amazing customer support. I'm starting to explore it and I'm amazed by the number of things it can accomplish.

Blankea
Spain
3 days using the app
OptiMonk replied January 4, 2022

Hi There,

It was nice to have a chat with you today! :)

I'm glad that your first impressions of OptiMonk were great and I hope you'll have the time to discover all of our features.

Should you need assistance in the future, please don't hesitate to get back to me via chat again.

I wish you a lot of success with OptiMonk in 2022,

Anna from the Support Team

August 3, 2019

I have been able to track my users that are abandoning there carts and using that to create different email promotions its been great.

Legends Gold Co
United States
3 months using the app
October 15, 2022

Chris was very helpful and fixed my installation issues within 24 hours. Thank you! I really appreciate their support staff

Hammam Spa by Céla
Canada
3 days using the app
OptiMonk replied October 18, 2022

Hi Jennifer,

Thank you very much for your kind review, I'm really glad that we could sort this out and I hope that from now on, everything will work smoothly within your account.

Let us know if you need any assistance in the future. :-)

Anna from OptiMonk