Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pop-ups and lead capturing features. It's praised for its ease of use, affordability, and seamless website integration. The app offers A/B testing, analytics, and customizable templates. Customer service, especially from Chris, Rudolf, and Emil, is described as fast and helpful. Many noted an increase in conversion rates and generation of qualified leads.

August 22, 2018

Amazing Service, I have had a few conversions thus far and will try various pop-ups to increase more conversions.

Varela 2
United States
22 days using the app
October 22, 2019

I'm still figuring out this website, but anything that helps my business is always a plus, I'm having trouble with conversations and this app seems like it can resolve this issue.

Little Henry's
United States
22 days using the app
April 22, 2017

Awesome app! Helps me grow my email list. Could have a bit better design functionality, but awesome app!

Seniorshoppen
Denmark
Over 1 year using the app
May 31, 2022

This is a fantastic app! Very user friendly and they provide loads of templates. There is a 30 minute training video to set up your first campaign. The chat support is very helpful. Special thanks to Anna!

Electric Ride Co.
United States
21 days using the app
OptiMonk replied May 31, 2022

Hey there! Once again, thank you for making my day with your amazing review. I truly appreciate it! Please feel free to reach out to us anytime in the future. Have a great day, Anna

August 8, 2022

L'Application est facile à utiliser et très efficace et le SAV est à l'écoute et très réactif, je recommande !

Label K
Belgium
21 days using the app
OptiMonk replied August 9, 2022

Thank you so much for your kind review, we appreciate it so much!!

I wish you further good luck with your fantastic store and please let us know if we may help you further with anything else:)

Peter from OptiMonk

November 30, 2022

I've been using another app for email/popups and such but couldn't drop pixel in code for tracking. Tried Optimonk and dropped in pixel. Wanted to create email collector popup and thank you but just didn't have time before campaign to learn all the graphic placement stuff. Jumped in Chat with Chris and he actually took the time to build my two pages (even recreating my background image so that it would be more effective. WoW! Chris you are awesome ~ great customer service. Now that I've worked a little more with the app there's nothing I can say except join up and get to work. Highly recommend Optimonk.

William Gunn Wines
United States
21 days using the app
OptiMonk replied December 2, 2022

Hey William,

It's Chris here, I just wanted to thank you for your very generous review :)

It was a pleasure helping you with your campaign and as always, do get back to us if you have any other questions or need assistance with anything else

Have an awesome weekend

Chris
OptiMonk

January 31, 2022

Great app! It does exactly the trick - stops customers from leaving your site without making a purchase. I have already had some orders from this app so can most certainly recommend it for your business! A big shout out to Anna who was fantastic in answering my questions and giving me the support I needed to use this app to its potential. Thank you! Great app and great customer service!

Nicholls Jewellery
United Kingdom
21 days using the app
OptiMonk replied February 4, 2022

Hi Lisa,

Anna from OptiMonk is here! :)

I'd like to thank you once again for your kind words and especially for mentioning my name in your review. I really appreciate it!

I hope to chat with you in the future as well and I wish you the best of luck with our app, most importantly, many saved customers!

Have a lovely weekend,

Anna from OptiMonk

August 31, 2019

I used this app to help with online sales. So far so good! Easy to install and not difficult to operate.

Tiny Tots Clothing Co.
United States
21 days using the app
April 8, 2020

I did have the occasion to see it at work but great customizing functions! I can really personalize mi pop-up! good app!

Smaky™
Switzerland
20 days using the app
June 20, 2022

Easy to set up and reinforce my brand. SUPER FAST tech support response on formatting. I appreciate the ease of use and great service.

The Myrtle Leaf All Natural Skin Care
United States
20 days using the app
OptiMonk replied June 21, 2022

Hi there,

Thank you so much for your review, you're fantastic!! The whole team is very happy about your feedback. :)

We truly believe that OptiMonk will be very beneficial for you in the long term as well!

I wish you a lot of success with your business and feel free to reach out to us anytime if you need assistance or advice. We’ll be here to help you! :)

Have a great day,

Tom from OptiMonk