Reviews (903)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to improve customer engagement and conversion rates by capturing and converting anonymous traffic. It features customizable templates, effective audience targeting, A/B testing, and analytics, making it user-friendly and powerful. The customer support is also praised for its responsiveness and helpfulness in resolving issues. Regular updates enhance its utility and appeal, making it a valuable tool for online stores focused on optimizing conversion strategies.

December 17, 2019

Simple to setup and to integrate. Provides a great user interface and allows us to capture customer emails easily without hassle. I hope to upgrade once we see value in the app. It is starting to look good so far.

Mac & Mabel
United States
About 1 month using the app
November 18, 2022

Very useful app and excellent customer service by Optimonk. I would recommend this app 100%. 5-stars well deserved.

Koom
Germany
About 1 month using the app
OptiMonk replied November 23, 2022

Hey There,

Thank you so much for your feedback on our Customer Support Team, we're really happy that you were satisfied! <3

Please feel free to get back to us if there's anything we can do for you in the future.

Anna from OptiMonk

November 28, 2019

This is a wonderfull app. It is so easy to do, anyone can do it. I'd recommend this app to help expand your business.

AACE670market
United States
About 1 month using the app
December 24, 2019

Me parece que es útil, y necesaria para la creación de campañas, aún no sé si es gratuita, la acabo de comenzar a usar.

Amatista Electronik
Peru
About 1 month using the app
June 27, 2019

Easy, Very Easy to Use! We love it so far ave had it only a couple hours already have done a campaign to suggest products for sale. You will love this!

The Sudsy Soapery Natural Products
United States
About 1 month using the app
December 10, 2019

For now I like it, lots of hints and tips, easy to set up, I will write a new review when I see how it works actually, but for now I am very pleased.

Dejan

MyPetNap
Croatia
About 1 month using the app
January 23, 2023

Very kind team supporting if any questions during startup. I think it is a very powerful tool to optimize conversion rate. Will use it and hopefully reasons to upgrade soon :)

Pacific and Lime
Germany
About 1 month using the app
OptiMonk replied January 30, 2023

Hey There,

Thank you so much for your kind words, we are delighted that you find our tool powerful, and I am very happy to have been able to help!
I and my team will be here to assist in the future as well! :)

We hope to have you with us for a long time and happy work together!

Kind Regards,

Sarah
OptiMonk Support

August 29, 2022

Used this app to pop up discounts, very easy to use, set up, schedule time .. excellent customer service

ALESSANDRO VASINI
United States
About 1 month using the app
OptiMonk replied August 29, 2022

Hey Alessandro,

I'm really glad that you were happy with our Customer Support Team and that you find our app helpful to your business! <3

Have a great day and I wish you a lot of success with OptiMonk!

Anna from the Support Team

August 27, 2022

The app is very well laid out and very user-friendly. Our team is very happy with the app and customer service has been great to work with.

JMP The Label
United States
About 1 month using the app
OptiMonk replied August 29, 2022

Hi David,

Once again, thank you very much for taking the time to review our app. We're very happy that you're satisfied with OptiMonk!

If you'd like to join us for a UX Research interview to help OptiMonk improve, kindly let us know via chat or via email and I'll gladly connect you with our Researchers. :)

I wish you an amazing week ahead,

Anna from OptiMonk <3

September 27, 2021

A very useful pop-up tool, with a lot of templates to meet all my needs, I hope I can add email marketing functions in the future, I am very looking forward to this.

TILLYOU
United States
About 1 month using the app
OptiMonk replied September 27, 2021

Hi There,

Thank you for your feedback, I'm glad you like our templates. You created a beautiful campaign! :)

OptiMonk has direct integrations with many email marketing tools such as Klaviyo and Mailchimp. Feel free to let us know which one you're using and we'll be happy to help.

Thank you,

Anna from OptiMonk