Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

August 16, 2021

This app is fantastic! Really works for what we have intended. We contacted support to get some help and they were super efficient. Thanks you Manoj for your help.

Sweet Splits
Australia
5 months using the app
Identixweb Limited replied August 16, 2021

Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊

November 30, 2019

Great app, all the features meets what we need and did what it said in the description. Highly recommended!

EATOO
United Kingdom
4 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

November 11, 2020

very professionnal and very pratique for delivery time ! you can add the postal code to split by product

La Green Touch
France
4 months using the app
Identixweb Limited replied November 26, 2020

Thanks for your valuable feedback.

May 5, 2020

A great app, especially the customer care is fantastic! Performs very well on the store. Highly recommended if you want advance features in your store.

Mon Fleurista
Canada
4 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited July 31, 2020

Every single time I go to the app, I get presented with an ad for some other product this company sells. I can't find a way to dismiss that message once and for all, I have to dismiss it each time. I have to train my staff to do the same. Effectively making the app useless. I'm already paying for the app, but I still have to deal with ridiculous ads.

Response to the developer below: is it not better to give people an option to dismiss the ad in the first place, rather than waiting for someone to contact you? Does it need to appear every single time? We rely on Shopify for conducting our daily business, not all our staff is tech savvy. I hope you realize the amount of time that was wasted trying to guide each and every staffer beyond that ad.

Farm2cart
United States
4 months using the app
Identixweb Limited replied July 31, 2020

Hi there, Sorry to hear about that and I really apologize for the inconvenience you had with the app.
→ You should contact us for this and we help you in that matter instead of writing the direct review without getting our support.
→ Anyway, we have removed the advertisement from the app so now it won't bother you anymore!
→ I agree with your concern that how this add consume your time for a look and teach to your staff about how to remove.
→ And I also admit that we should add a response to hide the ad from the app when click to close and not open again for some time period or anything else.
→ Please apologize us for the inconvenience you had! 🙏

August 17, 2021

Thank you support staff for the prompt replies. This app has several add ons, one of them allows configuration for delivery to be applied to certain products (although need pay a bit extra) but all's good and will be using this app :)

VCOM LIVING
Singapore
4 months using the app
Identixweb Limited replied August 19, 2021

Thank you so much for your feedback!🙏🏻 We are always here to help you with your queries... 😊

August 1, 2022

Excellent app, pretty easy to understand and has basically all my store needed, great support on zoom calls and live chat

Nuskar
Mexico
4 months using the app
Identixweb Limited replied August 8, 2022

Thank you so much for your feedback!!!!!!!😍🥰🥰

February 27, 2024

Recommended app, nice and responsive support team

Roselin Joyeros
Spain
3 months using the app
Identixweb Limited replied February 29, 2024

Thank you very much for the feedback and recommendation.

May 4, 2021

This app is great! It's easy to install and user friendly, especially for someone like me who is not very technical. Initially I had some trouble getting in touch with someone for support due to the difference in time zones but one of their support executives, Manoj, personally reached out to me with a number of different ways to get ahold of him, even on weekends or evenings when he was no longer working. He was extremely patient and helped me troubleshoot my issues. I would highly recommend any app from Identixweb.

Events on a Lawn
Canada
4 months using the app
Identixweb Limited replied May 5, 2021

Thank you very much for your valuable review! And thank you for taking time to share your feedback with us. Really appreciated!!

November 19, 2019

The app worked as described and is extremely well supported which is key. The app developer has responded to a request I had inside a few hours and resolved it very professionally. 5 stars for the app and its support.
I highly recommend this app to all!

Sivani Foods
United States
4 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.