Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced booking and local delivery features. It's praised for its compatibility with platforms like WooCommerce and Shopify, and its user-friendly interface. Key features such as customer-selected delivery dates and times, cut-off timings, and handling multiple fulfillment methods are appreciated. It's particularly useful for businesses requiring scheduling. The support team is noted for their responsiveness and personalized service, assisting in setup and navigation.

January 23, 2023

Hemadri was my customer support agent and it was great, she helped me with everything i needed, amazing support. and the response time was also amazing.
Best support ever for real...
Thanks!

Fresh 2 Market
United States
1 day using the app
Identixweb Limited replied January 23, 2023

Thank you 🙏🏻 for the review, Sebastian! Our support team will be always there for your help. 😊

April 18, 2023

It works much better than the other apps I tried (and I tried a lot) and the support was incredibly helpful. They replied almost instantly, and went out of their way to help me and even code something to my liking. Its just amazing!

MYSTAH
Germany
1 day using the app
Identixweb Limited replied April 19, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

September 15, 2021

it works very good, a few feature on customization and page placement are missing but the customer support is AMAZING!!! the help you can get is great and they work very very fast!!!!

48fresh
United States
About 24 hours using the app
Identixweb Limited replied September 16, 2021

Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻 We are always here to help you with your queries... 😊

February 22, 2018

Very simple to install and use but very effective. So much easier to keep track of deliveries.It's a great app and great customer service.
The developer is hand on and very helpful and responsive.

Sc Arive
United States
About 24 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

May 6, 2020

Awesome customer service! Best I have ever experienced.

One feature that would be great to add is a way to limit the number of orders each day. Besides that, it is the perfect app for finding delivery date requirements from your customers

Greg Manson's - Quick Serve Fruit & Veg
Australia
About 23 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We have added the functionality to limit the number of orders each day, please check.

June 17, 2020

Estoy probando el app, y por el momento la respuesta del servicio al cliente fue muy rápida y buena.
Vamos por buen camino

PasteleriaMontesdeOca
Costa Rica
About 23 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback!

July 31, 2021

Very complete set of features for customer delivery date tool. Customer service is fast and efficient. Recommend this app without hesitation.

3D-Pliant
Canada
About 22 hours using the app
Identixweb Limited replied August 1, 2021

Thank you very much for your feedback buddy.....🥰🥰 Best Wishes to you from iDentixweb!!🥳

February 15, 2023

Excellent support! They were timely and able to resolve promptly an issue i was having with the email confirmation

Food Trends Online
United States
About 22 hours using the app
Identixweb Limited replied February 17, 2023

Thanks for your kind words as review!

January 29, 2019

Minimum delivery interval and cut-off time option fulfilled my needs, and I changed my opinion to a 5-star rating! The app works fine in my opinion, and I can tell out of an experience that the support team works very fast in solving issues and reply.
Awesome!!

Biohax Australia
Australia
About 22 hours using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

February 23, 2021

Rally good app..... very helpful in setting it up.... really quick response to questions ..... 5 stars from me as i cannot fault it !

Gills Direct
United Kingdom
About 21 hours using the app
Identixweb Limited replied February 25, 2021

Thanks for your feedback.