Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

February 1, 2021

The app works as I expected and is very easy to set up. The information selected by the user is very clear in the emails and in the orders in shopify.

Sweetphony
Chile
4 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

June 8, 2020

I had an issue with the download of the calendar for consumers. It was frustrating at first because customers ended up not choosing the delivery date.

Wrote in to them and they fixed it within a day.

Whisking Bakery
Singapore
3 months using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback.

February 27, 2018

I don't know why this app has so many positive reviews. It has extremely long load times (5 seconds after my page loaded, it still hadn't loaded) - which looked like the result of spaghetti code. Their answer to load times: sorry, that's the way it is. But. more importantly, when I had an issue in which my orders no longer were recording the delivery date on the back end, I emailed them multiple times and didn't get help. The first time they said it wasn't their app because I had applied a style to make it a different color, and then when I emailed them again showing that it was in fact their app, they just stopped communicating. Poor product and poor service.

Petaloom
United States
3 months using the app
Identixweb Limited replied April 11, 2019

Hi Pataloom,

We are extremely sorry about the inconvenience you had with our app. Please try our Live Chat for a quick response if you don't get any response from the email. We also had tried to get in touch with you by sending an email about the review you write for this app but unfortunately, didn't get any response from your end.

Sometimes, we miss the emails after the weekend due to a high volume of emails from other apps too. We would more than happy to assist you!

Let us know your thoughts!

Thanks,
Best Regards

May 5, 2022

I use this app for delivery dates for our online flower orders. It seems straightforward and easy to use once you know. Online support is always helpful, quick and resolve any issues.

The Daily Bunch
Australia
3 months using the app
Identixweb Limited replied May 9, 2022

Thank you so much for the review! Your words mean a lot to us...💖

December 12, 2019

I just started using the app, I have tried many before this, and Order Delivery Date seems to be the one that does not have glitches so far. However, there can be more features added, for example a zipcode validator. I wouldn't mind paying extra for it. Good Job guys!

Mazgro
India
4 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

January 23, 2023

Great customer service with excellent troubleshooting. They will setup the app for you and fix any issues.

Eat Better Meals
United States
2 months using the app
Identixweb Limited replied January 23, 2023

Thank you 🙏🏻 very much for the review, Daniel! Our support team will always be there for your help.😊

May 11, 2018

Works like a charm! perfect for my site!

Tfgroup
New Zealand
3 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback!

October 16, 2023

Manoj did a great job. Helped me solve my problem and also educated me on how to fix other problems. Great work!!

Dan's Reef World
United States
3 days using the app
Identixweb Limited replied October 19, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your kind words. I'm glad 😌 that Manoj was able to help you solve your problem 😊 and also teach you some useful skills 🚀. We appreciate 👏🏻 your feedback and hope to serve you again soon. 🙌🏻🎊

October 6, 2023

I enjoyed talking to Hemadri, and she guided me very well about every single feature of this app.

My Store
India
3 days using the app
Identixweb Limited replied October 10, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 😍🥰
➝ We are so happy 😊 to hear👂🏻 that you enjoyed talking to Hemadri and that she guided you very well about every single feature of this app. She always tries to provide friendly and helpful service to our customers. 😎
➝ We appreciate your feedback and your support. 🙏🏻🎊🙌🏻

June 9, 2021

The app meets our needs and the support was responsive! Binal was able to pinpoint where the issue was quickly and provided a solution to it!

TOW KAY NEO
Singapore
3 days using the app
Identixweb Limited replied June 9, 2021

Hey Kai!!👋👋 Thank you very much for taking time to write the review..🤩🤩 It was my pleasure to help you with your queries..... 🥰🥰🥰