Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (781)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing deliveries and pickups, especially for businesses handling perishable items or requiring advance bookings. It offers robust features like local delivery management to specific postal codes, seamless integration with apps like Seal Subscriptions, and customizable options for various business needs. The app is praised for its ease of use, reliability, and user-friendly interface that simplifies complex scheduling tasks. Exceptional customer support, particularly from team members like Manoj, Hemadri, and Mayank, is frequently commended for their responsiveness and ability to implement custom modifications quickly. Merchants appreciate the app for enhancing operational efficiency and improving customer satisfaction in e-commerce setups.

March 21, 2018

Fantastic, so glad I found this app. Their support team gets 5 stars too!

Mrkoya
Australia
2 days using the app
Identixweb Limited replied April 5, 2021

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

September 9, 2023

Stellar exceeded my expectations with their exceptional customer service and lightning fast response time! They truly understand the value of prompt and attentive assistance, making them a top choice for anyone seeking outstanding service.

Williamson's Reef
United States
2 days using the app
Identixweb Limited replied September 18, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your amazing review. 🥰😍
➝ We are so happy to hear that we exceeded your expectations with our exceptional customer service and lightning-fast response time.
➝ We truly value our customers and we always strive to provide prompt and attentive assistance. 🚀🚀
➝ You are very kind to choose us as your top choice for outstanding service.
We appreciate your feedback and your support. 🙌🏻🎉

September 16, 2020

Great and useful app and very helpful support team! Often asking for reviews but hey they're very helpful so sure :) Gotta keep this app afloat!

JM Floral Creation
Singapore
About 2 months using the app
Identixweb Limited replied September 30, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Edited September 24, 2021

CHAT atendimento nota mil! Estou gostando do APP, porém fiquei muito limitada ao usar o calendário no produto que é importante para mim. Ele não funciona com todos Add-ons e tem apresentado ainda muitas falhas. Não consigo entender porque em alguns campos (pedido/e-mail), após o pedido finalizado ele fica com os códigos de formatação e não atualiza a formatação de data, horário, etc... fica muito confuso. Porém um destaque ao "excelente atendimento" de CHANDNI SHARMA, que tem me ajudado a acertar muitas coisas. Tenho a esperança que possam melhorar a cada dia, pois as opções do APP são excelentes!! Att Márcia

Maria Madame Comércio de Kits e Cestas Ltda
Brazil
About 2 months using the app
Identixweb Limited replied September 8, 2021

Thank you so much for your feedback!🙏🏻🙏🏻🙏🏻

Edited January 21, 2019

One of the most valuable Apps that I'm using. I'm able to use it by managing my orders and cut-off time feature is awesome!
Very helpful.
Excellent customer support!

TEESTERIA
United States
2 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

March 8, 2018

Great app and Great Support !

I had a few problems when installing the app, I contacted them I got prompt reply and they were very quick to help.
I highly recommend this app then other apps.

Thank you Team

Bublik Sg
Singapore
2 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

February 18, 2020

The team helped install a trial version of one of their plug ins so I could test it out even though this wasn't normally an option. Really great service! And the app integrates well with other shipping apps, as it uses product tags for the delivery dates, which was very important for us. Highly recommend

churchillgowns
United Kingdom
2 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

November 3, 2021

Great app! We have one small issue but support is helping us solve it, so overall a great experience!

Brandt en Levie
Netherlands
1 day using the app
Identixweb Limited replied November 3, 2021

Thank you so much for your review, Dear!!🙏🙏🙏 Support team is always there to help you with your queries...

Edited January 20, 2021

For normal use is still fine, but hope in the future can add in more features like shipping fees based on areas or postcode. Customer services are very helpful. Keep it up!

Jungle House
Malaysia
About 2 months using the app
November 1, 2021

The app is really good and adapted to our needs. The customer service is profesionnal, always available and finds solution

La Petite Boutique Christmas
Singapore
1 day using the app
Identixweb Limited replied November 1, 2021

Thank you very much for your review, man!😍🤩 Support team is always there to help you with your queries.🤗

Happy scheduling!✌😘