Stellar Delivery Date & Pickup

Stellar Delivery Date & Pickup

Reviews (800)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for delivery and pickup, especially for businesses like meal prep and floral shops. It supports various business models and offers features like scheduling, managing multiple locations, and creating delivery zones. Merchants appreciate the ability for customers to choose delivery times, essential for perishable items, and the option for advanced booking. The support team is praised for their quick and effective assistance.

January 4, 2022

i have just started to use the app and so far it is good. the support is great. will continue to explore the app. thx

Eastwood Village Super Fresh
Australia
5 days using the app
Identixweb Limited replied January 4, 2022

Thank you so much for your words! The support team is always available to help you with your queries... 🤗

December 7, 2022

App is working great. It has a lot of flexibility. I had a little trouble setting it up, but a quick zoom meeting with the developer got it all resolved. I think the team is going to find this app very valuable for keeping us organized.

901 Promo + Burnin' Love Laser Engraving
United States
5 days using the app
Identixweb Limited replied December 7, 2022

Thank you so much for your feedback, Hayden!!!😍🥰

November 25, 2020

This is a must have app!! The team is fantastic at responding with any help you require. The best thing about this app is you can configure almost anything you want. They also have a live chat and very fast response .
The best delivery date and time app!

Prime Cuts Butchery, Deli & Bistro
Kenya
5 days using the app
Identixweb Limited replied November 26, 2020

Thanks for your valuable feedback.

November 21, 2022

Manoj was really clear and helpful with getting this set up for me. Everything was very smooth and he was very calm and relaxed when going through the steps. Thanks Manoj

On The Table
United Kingdom
5 days using the app
Identixweb Limited replied November 21, 2022

Thank you 🙏🏻 so much for your kind words as a review, Lucy! 😍 🥰 Our team will always be there for your help. 🎉🎉

Edited July 31, 2020

Every single time I go to the app, I get presented with an ad for some other product this company sells. I can't find a way to dismiss that message once and for all, I have to dismiss it each time. I have to train my staff to do the same. Effectively making the app useless. I'm already paying for the app, but I still have to deal with ridiculous ads.

Response to the developer below: is it not better to give people an option to dismiss the ad in the first place, rather than waiting for someone to contact you? Does it need to appear every single time? We rely on Shopify for conducting our daily business, not all our staff is tech savvy. I hope you realize the amount of time that was wasted trying to guide each and every staffer beyond that ad.

Farm2cart
United States
4 months using the app
Identixweb Limited replied July 31, 2020

Hi there, Sorry to hear about that and I really apologize for the inconvenience you had with the app.
→ You should contact us for this and we help you in that matter instead of writing the direct review without getting our support.
→ Anyway, we have removed the advertisement from the app so now it won't bother you anymore!
→ I agree with your concern that how this add consume your time for a look and teach to your staff about how to remove.
→ And I also admit that we should add a response to hide the ad from the app when click to close and not open again for some time period or anything else.
→ Please apologize us for the inconvenience you had! 🙏

July 2, 2020

Wow, what an amazing app! Does exactly what was required, the price is very fair and the support is instant. Dont bother with other delivery date apps, this is the one to go for.

Bill Bean Ltd
United Kingdom
5 days using the app
Identixweb Limited replied April 5, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited August 13, 2020

From 5 stars to 1 star - why? Their service is nonexistent. While my shop loses money because customers cant checkout due to their app. And these many issues is happening too many times. They will NEVER give you straight answer. So you just got to face these issues repeatedly and lose money when their app goes Ape Shit! Guys, i am still waiting. and i had enough of waiting for your "AWESOME" service as advertised.

Tpday 14/08 and i am still waiting for them to solve an issue - if you read the email replies they send, you will know how bad these guys are.. Shitty, Bad Performing App....please...

Pasar Segar | The Fresh Market
Malaysia
4 months using the app
September 15, 2020

Just set up the app. I wanted to customize the location of the calender in my cart page. I have no coding experience and they solved my issue immediately. Excellent customer service.

Urban Baker Co.
Canada
4 days using the app
Identixweb Limited replied September 30, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

December 1, 2023

Good, helpful setup call

Kettyle Irish Foods
United Kingdom
4 days using the app
Identixweb Limited replied December 28, 2023

Thank you for your feedback! We're glad to hear that you found the setup call helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!

February 1, 2021

The app works as I expected and is very easy to set up. The information selected by the user is very clear in the emails and in the orders in shopify.

Sweetphony
Chile
4 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.