Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 2, 2021

We were very impressed by the level of customer service provided by this app developer. Immediately after installing the app, we were able to have a Zoom meeting with customer service to help us complete the installation. It was a huge timesaver and incredibly helpful. Thanks so much!

Alberta Food Tours
Canada
Time spent using app: About 18 hours
March 1, 2021

We were using a different app for our Pickup & Delivery date selection and it was giving us no end of trouble for us and our customers, especially given the seemingly unique nature of how we sell our products. I searched and found Store Pickup & Local Delivery and decided to give it a try. Even though they were in their infancy (we've been using them now for 7 months) and the app didn't have all the features they do now, it was the support from the team that blew us away. They were always happy to assist in setting up or changing settings, customising and performing minor tweaks, and listening to feedback and feature requests (which they've now added) and we couldn't be happier. Thank you so much Kumar and the team, we couldn't ask for more, and our store would not be what it is today without you! HIGHLY RECOMMENDED! FIVE (TEN?) STARS!!

Chefs on Wheels
Australia
Time spent using app: 7 months
February 26, 2021

This app is exactly what I need and the support/development team is A-M-A-Z-I-N-G! They have been extremely helpful, knowledgeable, and patient with my 238923471372392 questions. I love how responsive they are to questions - definitely top-notch customer service. The app's functionalities are great, the interface is easy to use, and its appearance in my store is beautiful. It definitely creates a great user experience and I know the team is making a bunch of improvements to make it even better. I tested TONS of other apps, and this beats the competition in terms of functionality, ease of use, price, support, and appearance. I would give it 10 stars if I could. Thank you!!!!

HoneyFlower Foods
United States
Time spent using app: 1 day
February 25, 2021

Always on hand to help via zoom - they are great! I'm not good with anything technical, so they are honestly amazing!

Peonies from Pluto
United Kingdom
Time spent using app: Over 1 year
Edited February 24, 2021

The staff here are brilliant. I highly recommend. Did Google Meet and Screen Share and then let them work their magic.

Fourth and Main on Laurel
United States
Time spent using app: About 2 hours
February 22, 2021

Congrats to Team LogBase this is fantastic, and guys done the setup for me, and it works 100% as it says.

McVapeUK Ltd
United Kingdom
Time spent using app: 22 days
February 18, 2021

Very helpful and friendly team, they handle the set up for you if you need help and the app works well!

Peas And Love
France
Time spent using app: 5 months
February 12, 2021

I need so many different options when it comes to pickup, delivery and shipping so this app was perfect. But the BEST part about it is the customer service. They have helped me numerous times, have always figured out a solution and are so extremely helpful. I cannot recommend them and this app enough.

Lucky Break Acres
United States
Time spent using app: Over 1 year
Edited February 9, 2021

I have tried the free trials of most of the store pick-ups on this system and this is probably the best. The customer service is great, just click on live chat and they can get you on zoom and fix your queries within a few minutes, it's really easy!

Baby Showers and More
United Kingdom
Time spent using app: Over 1 year
February 5, 2021

We installed this app onto our website to enable our customers to easily pick between normal shipping and Click and Collect. The App support was super helpful and efficient. We had a few appearance and performance preferences that we couldn't solve and so we contacted support, arranged a zoom meeting and screen shared our issues. The friendly app expert solved all our problems and we were up and running straight away. Would highly recommend to anyone looking to install.

Castle Farm Shop
United Kingdom
Time spent using app: About 2 years