Order Printer , 891 reviews

Overall rating
3.1
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
June 5, 2019

First off, it's absurd that Shopify had to create an app to print off invoices or packing lists for orders. (Fulfilling orders is kind of a thing in e-commerce, right?) This should be built in. Second, I'm on a Mac and the app won't load in Safari (so you can't print invoices/packing lists). I have to use Chrome to print my packing slips -- and that's not my browser of choice. On the positive: I've been using this app for years. It's clunky to set up but once you do, you can forget about it and just use it...just not on Safari. Plus, it's free.

Bloomerie Fabrics
United States
Almost 6 years using the app
March 5, 2018

Completely useless. Shopify doesn't have any way to print an invoice, so they created this app. However, if you try to print an invoice it only includes very basic information. It doesn't include any payment information and so you can't send a "paid" invoice to a customer.

In addition, you can't send an invoice to a customer from an order, you have to print it to PDF and then email it to the customer. You can't even use the Shopify email app for this because they don't allow attachments.

I realize that Shopify was intended for sales to consumers - but many of us ship products to businesses and they generally require proper invoices.

Why this is still not part of Shopify's most basic functionality is baffling to me - and apparently to hundreds of other merchants by the sheer number of one-star reviews.

Auto Fasteners And Clips
United States
Almost 2 years using the app
August 6, 2018

Great tool for business, but came in this morning and not working. Please fix Shopify, soon hopefully.

Wireworld Cable Technology Store
United States
Almost 5 years using the app
January 22, 2017

The app was working good, until now. Please fix it fast! Thank you!

Ohnoooooo
Germany
Almost 2 years using the app
June 10, 2019

ZERO star if I could. Not sure why I have to download an app to print orders anyway to make matters worst the frigging app doesn't even load. I got it about a year ago and it worked for a time but for the last 10months or so, it just won't load. I have uninstalled several times. Such a waste of time!

Poppy Kettle Textiles
United States
Almost 2 years using the app
July 8, 2016

Simple yet powerful app allows to print invoices and packing slips. A must have in your daily business.

Owconceptstore
Netherlands
6 months using the app
Edited January 23, 2017

Not working to bad, used to be useful.

Sartori Utensili
Italy
Almost 2 years using the app
June 29, 2016

Very easy to use and does what I need it to.

Crooked Road Hardwoods
United States
6 months using the app
August 22, 2018

Very bad CS from Steven B. Simply reply me with some short and unhelpful answers and end the conversation immediately. Such a poor practice.

Order Printer is not working well since the update of version of Shopify POS app. The invoice is printed out with the word "print" on it and the font size is not appropriate on A4 paper.

All these experience prove Shopify is not managing its business well. What a pity. To be fair, some staff in Shopify are quite polite and helpful. That's all.

Digisaladdemo
Hong Kong SAR
Almost 2 years using the app
September 10, 2020

I CANNOT GET THE APP TO OPEN. I HAVE REMOVED AND ADDED 4 TIMES AND I JUST GET THE SAME ERROR MESSAGE. I HAVE SENT SEVERAL MESSAGES ASKING FOR HELP AND THERE IS NO RESPONSE.

www.mask.london
United Kingdom
Over 1 year using the app
Shopify replied September 13, 2020

Hi, there. I'm sorry to hear that you're having trouble installing the app - there are no ongoing issues with this, so it is likely related to a browser issue. I'll send you an email shortly and we can do some troubleshooting together to get that installed for you. Cheers! - Brie, Shopify Support