Order Printer

Order Printer

by Shopify

Print invoices, labels, receipts, packing slips, and more.

3.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    49% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    9% of ratings are 3 stars
  • 2 of 5 stars
    8% of ratings are 2 stars
  • 1 of 5 stars
    22% of ratings are 1 stars

All reviews

1 - 10 of 752 reviews

not so plain jane australia

used to love this app as I was able to print from my phone, now since an update unable to do it. very frustrating.

Windy Point Soap Making Supplies

Not super happy with app. When trying to print orders in bulk it skips a bunch so you need to back and print the ones it misses. Good app in theory but it would be nice if it actually worked properly.

Sassy Butterfly Boutique

This app was great until latest update. Now nothing happens when I hit Print. Disappointed since printing invoices/packing slips is the purpose of the app.

The Traditional Leather Lead Company

This app was awesome until a recent update. Now the print button won't work meaning that I can no longer print invoices from either the Shopify app, or the web version. I've been in touch with Shopify who are apparently looking into the issue. It's now been 6 days and I can't print an invoice. Come on people, this is a basic necessity of any business. Something is wrong with the coding somewhere, please sort it out.


When i try to hit the "Print Button" from the phone it does not do anything. It´s no longer working. Tried clearing the cache and data on the shopify app


This app is everything I need for custom order prints. This only thing missing is the ability the use the location details instead of the shop details. Or am I missing something?

Mission Wine & Spirits

Orders are getting lost when printing and an error code prevents my shipping department from printing, driving them nuts. Seems like I'm not the only one... How is this not a native feature anyways?

Developer reply

October 23, 2020

Hey, there! Thanks for reaching out about that. It's possible that your browser is caching an issue that we experienced with the app on the 19th, and a cache clear may resolve this for you. I'll follow up with you via email shortly to see if that works, and if not we can continue troubleshooting together. Cheers! - Brie, Shopify Support


When i try to hit the "Print Button" from the phone it does not do anything. It´s no longer working.

Developer reply

October 23, 2020

Thanks for letting us know! We experienced an issue with the print button on October 19th - this was resolved the same day, however it's possible that your browser is caching the error and you may need to clear your cache and cookies. I'll follow up with you via email to see if this helps, and we can continue troubleshooting together if not. Speak soon! - Brie, Shopify Support


Can't use this without the print button. Peak time of year as well... help :) A great app when it's working for bulk.

Developer reply

October 23, 2020

Hey, there! We experienced a brief app issue around the time you left this review, which caused the print button to be missing when trying to print bulk orders. This should now be resolved, however I'll follow up with you via email shortly to check if you're still having trouble with it. Cheers! - Brie, Shopify Support


The Print button has disappears whenever we try to print > than 1 order as of today. As far as we can tell this error occurs due to a JavaScript error in the https://orderprinter.shopifyapps.com/assets/sections/order_details_helper-.js file. Specifically if (titleBarData.buttons.secondary.length) { secondaryButtonsConfig = []; titleBarData.buttons.secondary.forEach(function (config) { secondaryButtonsConfig.push({ label: config.label, callbackHandler: function callbackHandler() { (0, __commoner_module__app$assets$javascripts$foundations$app_bridge_wrapper_js.navigateToAbsoluteURL)(config.href); } }); }); } titleBarData appears null. Let's hope this gets fixed ASAP

Developer reply

October 22, 2020

Thanks for taking the time to leave your review and letting us know about the problem you're facing with the "Print" button. We were experiencing technical issues with the Order Printer app around the time you left this review, which resulted in the "Print" button missing. I'm going to go ahead and send you an email straight away to make sure that things are back up and running and offer some troubleshooting steps if necessary. Chat soon! - Julie, Shopify Support

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