Order Printer , 891 reviews

Overall rating
3.1
Counts per rating level
  • 44% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 25% of ratings are 1 stars
October 27, 2016

Great app and easy to install. Just perfect when you need to send invoices to customers. Thanks. https://boxquiz.dk

Box Quiz
Denmark
5 months using the app
February 2, 2018

Really easy to use BUT please include a field for order date! If I dont print it on the day I get it - there is no field for the order date. Really frustrating to have to look up each order to find the date ordered as I do pre-orders.

One Harper Lane 1
Australia
About 4 years using the app
March 23, 2018

Simple install, easy editing, will update again with more information when we've worked with the app for a few weeks.

Fruity Carrot
United Kingdom
5 months using the app
April 12, 2014

It is very easy to use and does what you need it for but what it doesn't do is SENDING for example every new invoice via e-mail to a computer!! this is really missing ...

Wallum - The New Simple Wallet
Austria
About 4 years using the app
April 25, 2018

Simple and easy to use. Good for generating invoices and packing slips.

Robautic
United Kingdom
5 months using the app
April 28, 2022

This app has several drawbacks. 1. It lists the customer information at the bottom rather than at the top of the order. 2. It doesn't right justify the item cost. 3. It doesn't show the actual cost if more than one item is ordered.
4. It doesn't show the price before the discount.
5. It doesn't show an automatic discount at all.
6. It doesn't work with Draft orders. Some of these issues can be changed by editing, but why isn't this designed to write a clear customer invoice?

ESL Supplies LLC
United States
Over 1 year using the app
Shopify replied June 6, 2022

Hi there, ESL Supplies. Thanks for taking the time to leave a review for Order Printer. We appreciate the feedback you've provided us here. We're always looking to improve our product offerings, so any and all feedback is appreciated, as it helps us accomplish this. I've gone ahead and passed this feedback to our Product Team so they can consider implementing something in the future to address these shortcomings. It sounds like custom templates may be something that could help you with some of these issues, so I recommend checking out this document here (https://bit.ly/3aziNQR) could help guide you down a path to addressing some of the shortcomings. -Imogen, Shopify Support

October 27, 2020

Not super happy with app. When trying to print orders in bulk it skips a bunch so you need to back and print the ones it misses. Good app in theory but it would be nice if it actually worked properly.

Windy Point Soap Making Supplies
Canada
Over 4 years using the app
Shopify replied November 3, 2020

Hi, there. Thanks for letting us know that you're experiencing this issue. Our developers are aware of an issue resulting in skipped orders during bulk printing and are still working on a fix for this. In the meantime, printing from the desktop version of the app should be working as expected, or you can always use a different app such as Order Printer Pro: https://bit.ly/3mPa3a1. Hope that helps! - Brie, Shopify Support

January 24, 2017

Tried logging out and clearing cache as mentioned below, didn't work. In the end I just deleted the app and the reinstalled it. This seems to have fixed the problem

Irish Archaeology Shop
Ireland
Over 3 years using the app
November 28, 2015

Great product, no need to purchase an additional Haddon. Does exactly what it says it will do.

Ethical Trading Company
United States
5 months using the app
Edited February 3, 2019

The overall look is nice and I like how you can edit the code. The downside is that it does a terrible job if you have a partial refund to the customer.

I had the wrong shipping settings and a customer was over charged for shipping. I saw right away and applied a refund. Easy right? Well when I went to print the invoice, It shows the the partial refund at the top but then shows the shipping cost to be the incorrect amount and shows that the customer still owes the amount that I refunded. I had to hand write the correct adjustments on the invoice.

So basically, it still needs work.

------------------
JAN 2019 Update
Doesn't really work anymore. We keep getting error codes that show up on the packing slip when we print it. It's pretty unacceptable and makes us look unprofessional

Spectra479
United States
About 1 year using the app