Reviews (282)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.
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We have LOVED using OrderCup! Ed on the premium support team has been patient to answer our questions and walk us through ways to customize OrderCup to our specific shipping needs. As our fulfillment output has increased, OrderCup easily expands with us and is great for reporting as well. I couldn't recommend using this software enough!
We at the Huckleberry Patch have greatly appreciated their quick response to any issues that we have had since we started. Always helpful when they contact us anyway that is needed to walk us through any time we have a problem.
We chose OrderCup because this app allows you to use Canada Post shipping and contribute to your own account to keep your Savings Level. That was very important to us.
But the most incredible thing about OrderCup is hands down the customer service. It is amazing and the response is always so fast, which is important when you're working hard to get orders out daily. The app is easy to use, but Ed is so helpful if you have questions. I would give OrderCup 10 stars if I could!
Just started using the app and I'm now wondering why I waited so long! Ed was great at helping me set things up. I couldn't be happier.
Thanks for acknowledging our product and team!
We started using this App right before our business exploded. We fulfill hundreds of orders a day with the seamless integration of shipping info from Shopify to Order Cup. Its simplified our process and saved countless hours. I recommend this app for anyone fulfilling and shipping products.
We LOVE this app, you will too!
Really pleased so far with the Canada Post integration - saving me lots of time!
This app does save us a lot of time and we use it for many shipments each day. We have had to create some "work arounds" to make it work for us in all circumstances. Overall it is a very good app and the developers have worked hard to make it worth the money. If these "work arounds" were eliminated, we would give it 5 stars.
So incredibly helpful in the setup via chat and on the phone. Even gave me some tips for my Fed Ex account. Love them. I am going to master this knowing I will always get support.
We just recently got a contract account with Canada Post and were given a few recommendations to try for third party shipment software. OrderCup was by far the best, easiest and most comprehensive of them all. Any issues/questions I had the staff was quick to respond and were very helpful. I couldn't say enough good things about this app. Highly recommended!!
Thank you for your review! We strive to ensure our customers are successful and appreciate you took the time to acknowledge our team and service.