OrderCup , 281 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.

April 6, 2011

Excellent and powerful app. It was self explanatory enough to get up and going with everything to the point where it was functional for us. After trying to look at ways to streamline everything with our shopify store I got an email over to support and they increased my efficiency with our process by 2x or 3x. A lot of features and tools here that I didn't not know existed when I first got setup. The landing page for the product on their website is not as helpful as it could be with listing the feature set and listing the full capabilities but trust me, dive in it is all there.

From logos on packing slips, to printing off order invoices, creating custom orders, special note sections if someone is giving your product as a gift, etc. It is all there.

A huge bonus we just unearthed is that we can insure our packages through ordercup instead of our shipping carrier for a whole lot less than we can with the carrier savings us a healthy percentage on our cost in shipping. This feature will depending on your volume of shipments be a huge saver for you.

Super pleased with these guys, use them!

August 25, 2011

We have greatly reduce our time spent preparing shipments with the OrderCup app. At first we had some issues setting up the billing and some of the features but received great support to get everything running smoothly. They could certainly improve with a better guide to setting everything up. Some of the settings are difficult to setup correctly and required several conversations with support to be fixed.

After learning better how to use OrderCup it is very useful for our store and makes shipping much quicker. All and all, we would highly recommend OrderCup and are happy we have stuck with it.

September 16, 2011

OrderCup has changed the way we do business. Their support is outstanding and their software is as equally impressive. The entire team cares about your store and will do anything they can to help you streamline your business. Highly recommend this app!

January 4, 2012

Thank you for getting me back up and running. I was having trouble fetching the orders and as soon as they saw my email, i got immediate response. Not only did they get me back up and running, but gave me pointers for the future.

December 19, 2011

OrderCup Rocks. Super Simple to use. They are responsive to questions and issues that you have quickly. We had some special needs for our store and they added a few features right in the nick of time.

If I could give them 7 stars, I would!

March 10, 2011

I love OrderCup! It has made our shipping process much easier! A one stop shop that generates a tracking number and links back into shopify!! The support is awesome...they are very involved and willing to help--Aloke Nath is the best!

January 19, 2012

OrderCup is a huge time and money saver. We ship orders coming from our Shopify store, Amazon and miscellaneous other retailers. With OC we seamless integrate with Shopify and Amazon, and have an easy way to enter and print labels for all the others. We had zero familiarity with labels, thermal printers, etc and with a little help from Aloke we've got everything working perfectly. And the discounted postage more than pays for OC fees. Don't understand the negative reviews. None of this ecommerce stuff is easy for first timers and we've found OC to be as good or better than other apps we're using. Keep up the great work, Aloke!

FunBites
April 26, 2012

Works well with Shopify. Great customer service as well.

TurntableLab.com
April 25, 2012

This worked out nicely for m. I submitted a "trouble ticket" and within a few hours I received a phone call and all my problems (self inflicted)were fixed. Works Great!

Wolf Vs Goat
April 25, 2012

Had a few issues with the configuration. The Order Cup people could not have been nicer or more helpful. I'm up and running, and this software is wonderful!! Highly recommended!

Dietz & Watson