OrderCup , 280 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.

May 22, 2012

Support was very helpful! Helped with our first multi-package shipping.

Urbio
May 27, 2012

Easy to use and good company to work with. They are always quick with any questions or problem we may have.

Spargo Golf
May 29, 2012

OrderCup provided me with a FANTASTIC customer service. They express a deep interest in my store and walked me through my error step-by-step.

Arda Wigs
June 4, 2012

I'm new to e-commerce but Order Cup has really helped me breeze through the shipping process. I had a few questions and the support was AWESOME. They were in constant contact with me to help get me answers and they even gave me a few pointers on how to best use the application. With real time support being such a rarity these days, these guys have really put their customer first.

Freedlove
June 11, 2012

Operating out of Canada makes OrderCup the only solution that works with USPS. They're online support is great and they're constantly improving.

Daneson
June 4, 2012

Extremely helpful phone support, did a great walk through of all options and tools that I needed.

SPKSMEN
June 13, 2012

It took me a minute to get used to the interface but the customer support has been excellent. I switched over from Endicia and have been very happy with the way OrderCup works with Shopify. From my order I click the 'ship with OrderCup' button and it takes me right to the USPS details. Once finished OrderCup attaches the tracking info to the order and closes it. Simple and efficient !!!

THE WILD UNKNOWN
June 25, 2012

So easy to use OrderCup and their support is wonderful.

Quirk Gallery
June 6, 2012

We've been on Order Cup for two months now. It was easy to set up, easy to use, and we think it should be easy to grow with them as well.

Sea Level Sucks
June 22, 2012

Been using this for a couple of days now. I had a problem getting it to recognize my LP2844 label printer but their support team was all over it. They responded on line immediately and provided a solution. Top notch support.

I *really* like the integration with Shopify. As a soon-to-be ex-Stamps.com customer Order Cup's integration makes all the difference in the world. No more fumbling back and forth between aps.

What do I not like? Well the scale integration sucks in my opinion. There is no USB scale support - only COM port and how many computers come with RS-232 ports these days? Also, the scales that are supported are high end. I would like to use my inexpensive 25# USB scale I got from Stamps.com but no go. They need to impliment something like this for us little guys. They said I could simply weigh manually and type in the weight but this is a very poor solution for an otherwise easy to use highly integrated app. Implement this, people and you will be 6 stars in a 5 star world.

WalkeraHelicopterSupply.com