Reviews (281)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

May 17, 2012

Awesome app and awesome tech support. Totally helpful and fixed our issues right away. Great app!

Tailgate Clothing
May 22, 2012

Support was very helpful! Helped with our first multi-package shipping.

Urbio
May 27, 2012

Easy to use and good company to work with. They are always quick with any questions or problem we may have.

Spargo Golf
May 29, 2012

OrderCup provided me with a FANTASTIC customer service. They express a deep interest in my store and walked me through my error step-by-step.

Arda Wigs
June 4, 2012

I'm new to e-commerce but Order Cup has really helped me breeze through the shipping process. I had a few questions and the support was AWESOME. They were in constant contact with me to help get me answers and they even gave me a few pointers on how to best use the application. With real time support being such a rarity these days, these guys have really put their customer first.

Freedlove
June 11, 2012

Operating out of Canada makes OrderCup the only solution that works with USPS. They're online support is great and they're constantly improving.

Daneson
June 4, 2012

Extremely helpful phone support, did a great walk through of all options and tools that I needed.

SPKSMEN
June 13, 2012

It took me a minute to get used to the interface but the customer support has been excellent. I switched over from Endicia and have been very happy with the way OrderCup works with Shopify. From my order I click the 'ship with OrderCup' button and it takes me right to the USPS details. Once finished OrderCup attaches the tracking info to the order and closes it. Simple and efficient !!!

THE WILD UNKNOWN
June 25, 2012

So easy to use OrderCup and their support is wonderful.

Quirk Gallery
June 6, 2012

We've been on Order Cup for two months now. It was easy to set up, easy to use, and we think it should be easy to grow with them as well.

Sea Level Sucks