OrderCup , 280 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.
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Support was very helpful! Helped with our first multi-package shipping.
Easy to use and good company to work with. They are always quick with any questions or problem we may have.
OrderCup provided me with a FANTASTIC customer service. They express a deep interest in my store and walked me through my error step-by-step.
I'm new to e-commerce but Order Cup has really helped me breeze through the shipping process. I had a few questions and the support was AWESOME. They were in constant contact with me to help get me answers and they even gave me a few pointers on how to best use the application. With real time support being such a rarity these days, these guys have really put their customer first.
Operating out of Canada makes OrderCup the only solution that works with USPS. They're online support is great and they're constantly improving.
Extremely helpful phone support, did a great walk through of all options and tools that I needed.
It took me a minute to get used to the interface but the customer support has been excellent. I switched over from Endicia and have been very happy with the way OrderCup works with Shopify. From my order I click the 'ship with OrderCup' button and it takes me right to the USPS details. Once finished OrderCup attaches the tracking info to the order and closes it. Simple and efficient !!!
So easy to use OrderCup and their support is wonderful.
We've been on Order Cup for two months now. It was easy to set up, easy to use, and we think it should be easy to grow with them as well.
Been using this for a couple of days now. I had a problem getting it to recognize my LP2844 label printer but their support team was all over it. They responded on line immediately and provided a solution. Top notch support.
I *really* like the integration with Shopify. As a soon-to-be ex-Stamps.com customer Order Cup's integration makes all the difference in the world. No more fumbling back and forth between aps.
What do I not like? Well the scale integration sucks in my opinion. There is no USB scale support - only COM port and how many computers come with RS-232 ports these days? Also, the scales that are supported are high end. I would like to use my inexpensive 25# USB scale I got from Stamps.com but no go. They need to impliment something like this for us little guys. They said I could simply weigh manually and type in the weight but this is a very poor solution for an otherwise easy to use highly integrated app. Implement this, people and you will be 6 stars in a 5 star world.