Reviews (282)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

March 29, 2013

Ordercup makes shipping a cinch and saves me money and time. The customer support is amazing too!

MINT POLISH™
United States
Almost 4 years using the app
December 4, 2017

Great service. Called me within 10 minutes and solved my problem.

Thanks again.

David

Specialtyapples.com

Specialtyapples
United States
Over 3 years using the app
March 28, 2014

Ordercup is great! Easy to navigate & easy to edit orders & customize with your own templates. They are always quick to answer any questions you have as well.

coolchange
United States
Over 3 years using the app
August 26, 2014

Ordercup is amazing! We recently looked into finding another application to help with shipping our products and Ordercup has been so useful from the beginning. The support staff are very personable and are always available to help with any questions or concerns we might have (you even get to speak to them, rather than always receiving "emails"). They support international shipments, which is a plus! Ordercup has made our shipping procedures much more efficient/ less time consuming to process.

Lady Cleo @ Maestro's Classic

Maestro's Classic
United States
Over 3 years using the app
January 14, 2015

Excellent app. I really can't imagine not having for my store. Everything syncs up perfectly and all you have to do is click print! Incredible customer service as well. If ever there is an issue, they'll be sure to fix it immediately.

Great app. Thanks!

www.hotpinkhanger.com

Hot Pink Hanger
United States
Over 3 years using the app
December 14, 2017

We are quite happy with app and we are thrilled with the customer support. They have been extremely responsive and very helpful.

Maya Wrap
United States
Over 3 years using the app
July 18, 2013

Highly recommend Order Cup! Easy to use, and EXCELLENT customer service!

Lindsay Letters
United States
Over 3 years using the app
May 6, 2016

Awesome app. They have the best customer service staff ever!!!! Highly recommended!

Craftshack
United States
About 3 years using the app
February 22, 2016

Waxwork Records HIGHLY recommends OrderCup. All-around great app and stellar customer support. I contact tech support regularly and I am always blown away at the patience and care they provide when helping me resolve any issues I'm having.

Waxwork Records
United States
About 3 years using the app
March 4, 2014

Great app! Speedy customer service too. I needed help and someone called me right away and walked me through steps, and then helped me with other thigns as well. Thanks Ordercup for being one easy & efficient process for my business!

Perfumies
United States
About 3 years using the app