OrderCup , 281 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.

January 14, 2015

Excellent app. I really can't imagine not having for my store. Everything syncs up perfectly and all you have to do is click print! Incredible customer service as well. If ever there is an issue, they'll be sure to fix it immediately.

Great app. Thanks!

www.hotpinkhanger.com

Hot Pink Hanger
United States
Over 3 years using the app
December 14, 2017

We are quite happy with app and we are thrilled with the customer support. They have been extremely responsive and very helpful.

Maya Wrap
United States
Over 3 years using the app
July 18, 2013

Highly recommend Order Cup! Easy to use, and EXCELLENT customer service!

Lindsay Letters
United States
Over 3 years using the app
May 6, 2016

Awesome app. They have the best customer service staff ever!!!! Highly recommended!

Craftshack
United States
About 3 years using the app
February 22, 2016

Waxwork Records HIGHLY recommends OrderCup. All-around great app and stellar customer support. I contact tech support regularly and I am always blown away at the patience and care they provide when helping me resolve any issues I'm having.

Waxwork Records
United States
About 3 years using the app
May 5, 2020

I've been using OrderCup for over 3 years, and they are absolutely flawless. Their service when needed has always been nearly instantaneous. They really go beyond the call of duty, and it's not uncommon to get a phone call from them moments after you send a request for help. Labels are easy to make, it ties into your store and just works every time.

MercyImages.com
United States
About 3 years using the app
March 4, 2014

Great app! Speedy customer service too. I needed help and someone called me right away and walked me through steps, and then helped me with other thigns as well. Thanks Ordercup for being one easy & efficient process for my business!

Perfumies
United States
About 3 years using the app
May 20, 2014

The tech took care of my issue. Prompt, courteous servce!!

Air Plant Supply Co.
United States
About 3 years using the app
July 30, 2013

I love ordercup customer support. They really helped me with the problem in a very efficient time response.

Kohana Coffee
United States
About 3 years using the app
July 16, 2013

Fast customer service really is the reason I chose order cup. So far so good!

LyteShow
United States
Almost 3 years using the app