Reviews (282)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

May 20, 2014

The tech took care of my issue. Prompt, courteous servce!!

Air Plant Supply Co.
United States
About 3 years using the app
July 30, 2013

I love ordercup customer support. They really helped me with the problem in a very efficient time response.

Kohana Coffee
United States
About 3 years using the app
July 16, 2013

Fast customer service really is the reason I chose order cup. So far so good!

LyteShow
United States
Almost 3 years using the app
April 10, 2013

Customer service is the bomb.com.

Volunteer Traditions
United States
Almost 3 years using the app
April 9, 2013

We have used ordercup for quite a while now and have to say it's pretty essential to our shipping efforts. We a running 3 online stores (Shopify and Magento) as well as an eBay account and they all integrate fairly easily. Any time we have had trouble, they have responded quickly and it's usually an issue with the shipping companies systems rather than ordercup.

Overall our most used app.

ATAMA & Company Designer Art, Vinyl Toys, Prints & More
United States
Almost 3 years using the app
March 21, 2013

Order cup was very helpful. got right back to me on my problem and helped me resolve it great support

Official 30A Gear
United States
Almost 3 years using the app
May 9, 2013

Ordercup has helped us streamline our shipping process with very little overhead. Their high quality support and friendliness is unmatched. Thanks Ordercup!!

FRESHKO LIFE
United States
Over 2 years using the app
April 9, 2013

We have been using Ordercup for the first couple of months since our store has launched and we couldn't be happier with their service.

The integration with Shopify, packing slip functionality and international customs forms features have been a big time saver.

For the random occasion when I have to go directly to USPS.com for postage I feel like I'm back in the stone ages! Great job guys, keep up the good work.

~Rob
President of http://3upgolf.com

3 Up Golf
United States
Over 2 years using the app
February 26, 2014

Wonderful Service! I love the batch shipping! This App made my life so much easier! Highly recommended!

SkinnyGirl Tea
United States
Over 2 years using the app
August 2, 2016

Ed Ford helped walk us through setting up a thermal zebra printer to our OrderCup account. He was so patient and helpful throughout the whole process. Awesome customer service, Thanks Ed!

Vayda Girl
United States
Over 2 years using the app