OrderCup , 281 reviews

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining the shipping process, especially for Canadian stores due to its integration with Canada Post. Key features include order importation, shipping label printing, automatic 'shipped' order updates, and bulk shipment handling. The app is praised for its user-friendly interface, ability to handle high order volumes, and scalability. Merchants also appreciate the quick and knowledgeable customer service.

April 10, 2013

Customer service is the bomb.com.

Volunteer Traditions
United States
Almost 3 years using the app
April 9, 2013

We have used ordercup for quite a while now and have to say it's pretty essential to our shipping efforts. We a running 3 online stores (Shopify and Magento) as well as an eBay account and they all integrate fairly easily. Any time we have had trouble, they have responded quickly and it's usually an issue with the shipping companies systems rather than ordercup.

Overall our most used app.

ATAMA & Company Designer Art, Vinyl Toys, Prints & More
United States
Almost 3 years using the app
March 21, 2013

Order cup was very helpful. got right back to me on my problem and helped me resolve it great support

Official 30A Gear
United States
Almost 3 years using the app
May 9, 2013

Ordercup has helped us streamline our shipping process with very little overhead. Their high quality support and friendliness is unmatched. Thanks Ordercup!!

FRESHKO LIFE
United States
Over 2 years using the app
April 9, 2013

We have been using Ordercup for the first couple of months since our store has launched and we couldn't be happier with their service.

The integration with Shopify, packing slip functionality and international customs forms features have been a big time saver.

For the random occasion when I have to go directly to USPS.com for postage I feel like I'm back in the stone ages! Great job guys, keep up the good work.

~Rob
President of http://3upgolf.com

3 Up Golf
United States
Over 2 years using the app
February 26, 2014

Wonderful Service! I love the batch shipping! This App made my life so much easier! Highly recommended!

SkinnyGirl Tea
United States
Over 2 years using the app
August 2, 2016

Ed Ford helped walk us through setting up a thermal zebra printer to our OrderCup account. He was so patient and helpful throughout the whole process. Awesome customer service, Thanks Ed!

Vayda Girl
United States
Over 2 years using the app
March 27, 2013

OrderCup is great and has completely streamlined my invoice and shipping workflow. We couldn't be happier with it.

Understood Clothing
United States
Over 2 years using the app
March 1, 2014

Order Cup has helped our business grow. Having our Ordercup communication directly with Shopify so that everything is synced, has streamlined our shipping department and created a less-stressed office environment. This application has saved us time, and money. Thanks Ordercup! -Ashley Prange, Owner/Founder Au Naturale Cosmetics

Au Naturale Cosmetics
United States
Over 2 years using the app
November 13, 2017

We have used this app since the start of our ecommerce business in 2012. They have worked with us through our growing pains and now help us to manage 6 channels including 3 Shopify stores, 2 Etsy stores and an Amazon Store. We also integrated with Volusion and Ebay when we were selling on those platforms in the past. At one point we were shipping a lot internationally and their pre-filled custom declarations were especially efficient and helpful!

Ed and Aloke are always willing to answer our questions about well, some very unique issues. Many of our feature requests have turned into features. Ten stars!

Air Plant Shop
United States
Over 2 years using the app