Reviews (282)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

April 1, 2013

Great Program. Intuitive and easy to use. I would recommend to any other online retail site.

FUCT STORE
United States
About 2 years using the app
March 1, 2014

Ordercup has been easy to setup and support was timely and extremely helpful

Just a Bite
United States
About 2 years using the app
April 8, 2013

Great product, but most importantly great support. Typically, I'll get called back within an hour. I haven't had much experience with bulk shipping yet, but one-offs are extremely easy on Ordercup. I highly suggest setting up ACH so you're saving on the transaction fees, but I haven't had any qualms yet with the app. Thanks Ordercup!

cellhelmet
United States
Almost 2 years using the app
April 9, 2013

We have used Order Cup since we started using Shopify, and all of the Support people are super helpful. This app is easy to use to and saves a lot of time by not having to wait in line at the post office.

[GG$] GUNS GERMS $TEAL
United States
Almost 2 years using the app
March 31, 2014

This app is still going strong one year later and never disappoints! But the real strength of this app is its amazing customer service team! Amazing group of people who response within minutes and are always able to walk you through any issues! Thanks to the team of OrderCup!!!

1st Review last year: Order Cup is a must for all company's using Shopify. It is a great app that you cannot run your business without. We were doing shipping manually and just able to keep up. We were fortunate to have installed Order Cup just in time to keep up with all of our orders since appearing on Shark Tank! Using Order Cup has saved us a lot of time and money. It is very easy and the support is also absolutely fantastic! This is a must app!!!

BuggyBeds
United States
Almost 2 years using the app
January 19, 2017

OrderCup's Support team is great. They are quick to resolve issues and update you on the solution. They work with the Dev Team closely and take our feedback. We think that is an important feature in any app!

Premierh2o
United States
Almost 2 years using the app
April 8, 2013

This amazing app has made our small business streamlined and successful. I can't emphasize how much time it saves. Recommended!!

Empire Mayonnaise
United States
Almost 2 years using the app
Edited March 17, 2017

Great service. Always there when we need help.

Basketsboards
Canada
Almost 2 years using the app
June 11, 2015

THE ABSOLUTE answer to all shipping label generation needs! Ordercup has save my business so much time and money I cannot express it enough. I've never had one single problem using Ordercup. I have had questions about some 'How To' things & Every time I've ever submitted an Support Ticket, a rep from Ordercup has QUICKLY answered me back....VERY QUICKLY. I'm indebted to Ordercup.

Anvil Customs
United States
Almost 2 years using the app
March 17, 2014

So far so good-- and when I encountered a technical issue (due to improper setup on my end), the response was prompt and friendly.

blissful home
United States
Over 1 year using the app