Reviews (282)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline the shipping process, reporting up to 70% savings on shipping costs and significant time efficiencies. It supports seamless integration with platforms like Shopify, Magento, and eBay, and features one-click label printing, batch processing, and automatic order updates. The user-friendly interface and reliable performance are notable, especially for international shipping with pre-filled customs documents and easy insurance options. Customer support is frequently praised for its responsiveness and effectiveness in resolving issues.

Edited April 21, 2017

Aloke has been very helpful in helping us implement this with features that we needed for our company. We hope this is a great system for communicating the orders with our customers.

Aloke and Ed respond very quickly to questions.

Pondmegastore
United States
About 1 year using the app
May 14, 2013

I'm impressed. Some of the best customer experience I've ever experienced. And the app does what it should do.

Les Lunes LLC
United States
11 months using the app
May 9, 2013

Absolutely amazing. I started my trial yesterday and was up and running after the support staff spent time with me! It is amazing what OrderCup can do and save me hours. Plus-to have the support at anytime is awesome!

Suz's Retail Therapy
United States
11 months using the app
February 22, 2018

Order Cup does it all for my business' shipping needs. Easy to use, excellent interface and first class support. You won't go wrong using this amazing app.

Coin Land
United States
11 months using the app
August 19, 2014

Loving Ordercup! Great service, awesome customer support, always very helpful!

Christmas 14
United States
11 months using the app
November 24, 2017

great app. use it on all my shops. They are very good at helping you with any questions you may have.

Gorgeousvipclientele
United States
10 months using the app
February 17, 2021

Moved over from ShippingEasy. INCREDIBLE customer support - Ed is a rockstar! Takes a few days to get used to, but once you get the hang of it, it's quite powerful.

Axel Glade
United States
10 months using the app
October 22, 2013

We have used this app for many months and have been nothing but thrilled with OrderCup. I feel like the app is worth its weight in gold and allows us to process orders in about 1/5 the time it did before. We are able to batch around 80 orders at a time with the click of a button. Support has also been incredible so I am not sure I understand the reviews mentioning bad support as that makes no sense to me. This is in my TOP 3 apps that I use with my Shopify Store.

SackDaddy - Bean Bag Chairs
United States
9 months using the app
April 16, 2014

Ordercup is the best! They always return phone calls and answer support tickets far quicker than I could ever expect. If you are looking for a professional shipping app Ordercup is the only way to go

StoneWorks Picks
United States
9 months using the app
March 30, 2013

This is one of our favorite apps! It has saved us so much time with our shipments and it works great! You would be silly not to buy this app - it pays for itself!

woodwearsunglasses.com

Woodwear Sunglasses
United States
9 months using the app