Impressively quick and friendly customer service. User interface needs to be improved in some point and loading of webpage need speeding up. Otherwise very satisfy.
After shopping around for a while we selected OrderHive as they seemed to have all the functionality we required, at a much more affordable price than other order management systems. The technology seems fairly new as they are still developing new features, however all key features are present and working well. They've been helpful with small customisations that we've needed to make it work for our specific requirements, which I've really appreciated.
Customer support is based in India, so they don't come online until the afternoon here in Australia but they're always helpful and quick to respond.
-Simple but efficient design for mutichannel inventory and price management
-Sku mapping method is simple to use
-AMAZING customer service support via skype
-Cloud-based software is extremely slow
-Search algorithm for looking up products is not the greatest
-Customer Support is within India Time Zone
We are using orderhive since September as we operate with three shopify shops. After some initial problems we managed to establish a solid system together with orderhive. The customer support is great and always curious about how to upgrade their product based on our needs.