Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.

April 8, 2016

Another most have app. Dave and his team have done an amazing job at allowing Shopify customers to edit their orders ina very simple and efficient way. This will save use a valuable amount of time with our fulfillment team maximizing customer service.

Works great and the support team is very responsive.

Boxys
Canada
3 months using the app
January 24, 2018

I think it's important to make the check out process as smooth as possible for customers, to head off any abandoned carts. The customer will appreciate the extra consideration given to them and the ease to check out with this app, possibly winning them over for future return business.

Captainsparrowlover Com
United States
3 months using the app
March 28, 2018

Works wonderfully and is customizable. I liked the setup instructions as they were very helpful.

Jk Navigation
United States
3 months using the app
January 6, 2021

We were wondering how we can provide an order cancel option on our store https://www.broministry.com and Orderify did the job for us. The best order cancel and editing order app which provides the best features for order cancellation. Thanks to the developer. +1 to the support

Bro Ministry
India
3 months using the app
May 11, 2019

Great app and does what it says it will do without issue. Easy to install and use if you need it. Thanks:).

SunPlum
United States
3 months using the app
August 16, 2021

nice app really usefull and helps customers in canceling and reordering orders easily . recommended

TinyTroop
India
2 months using the app
Edited February 24, 2020

We use this app to make it easier for our customers to edit, cancel, or re-create orders. The installation is quite easy and fast, it's working properly. The support team very helpful for any kind of queries or issue you faced (if any). We hope that this application will become more complete and be trusted by many websites. Recommend for all Shopify Stores.

CASE U
India
2 months using the app
July 9, 2019

Setup instructions are clear and the app is very cheap. Works well, looks simple and doesn't seem off. Would recommend!

sleepy eden
Finland
2 months using the app
October 31, 2019

Amazing app!, It's so simple but yet such a powerful tool. I definitely recommend this as "A Must-Have" for any store.

2pricetag
United States
2 months using the app
Edited February 19, 2018

ESTA GENIAL JUSTAMENTE LO QUE ESTABA BUSCANDO.

Cosmeticosdetemporada
Mexico
2 months using the app