Reviews (200)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enabling customer self-service on order cancellations and edits, directly from the "Thank You" page or email confirmations. It seamlessly integrates with Shopify, reducing customer support queries and enhancing user experience. The app is praised for its affordability and effective functionality. Merchants also appreciate the responsive support team that actively improves the app based on feedback.
Refine
-
By rating
great experience and getting nice feedback from customer i test it and works great on cancelling or editing orders
This setup of this app was quite easy. Also, I'll be using the instructions provided by Orderify in my FAQs regarding editing, canceling, and/or reordering. I don't mind customers contacting me, but I believe the more user friendly my site is the better customer service I'm providing.
Seems easy to use and love anything that makes the customer experience better
We use this app to make it easier for our customers to edit, cancel, or re-create orders. The installation is quite easy and fast, it was great. We hope that this application will become more complete and be trusted by many websites. Thank you so much!
Powerful and easy set-up instructions. New to the app and haven't had a problem with it. Worth a try!
This really takes a lot of work off my shoulders when my time is stretched as it is! Thanks so much!
Thanks very much! It works well and very easy to integrate. Can't wait to see your next versions.
So far so good! Installed just moments ago... all configured (thanks to the easy to follow instructions) and new features are working great!
WONT LET ME LEAVE A NEGATIVE STAR RATING. I was hoping this would be a solution for my customers to be able to edit the invoices we send to them, allowing them to add more products from our store. But this is only to allow customers to edit AFTER they have placed an order. Why would you ever want to give a customer the option to cancel their order without providing a reason why? This seems counterintuitive to running a business.
I am very excited about using this app to improve my overall customer experience and engage more effectively with my customers. Thank You for providing this rich functionality. It is working well so far with my side and I like the UI very much.