Reviews (200)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enabling customer self-service on order cancellations and edits, directly from the "Thank You" page or email confirmations. It seamlessly integrates with Shopify, reducing customer support queries and enhancing user experience. The app is praised for its affordability and effective functionality. Merchants also appreciate the responsive support team that actively improves the app based on feedback.

July 16, 2018

Just dowloaded...so far looks good

Slameen
United Kingdom
2 months using the app
December 20, 2020

good app, do not understand why shopify does not have this feature already, while some customers reported that they still could not find how to cancel or edit and order it might not be clearly visible to customers.

Zink Print Online
Egypt
2 months using the app
December 9, 2018

Why isn’t this a Shopify standard? Thank you for this easy and necessary app that brings my level of service to the next step.

Live Fabulously
United States
2 days using the app
April 6, 2016

This app is a must have. It is one more way to save time and It works great so far with no glitches. So far one of the most universally useful Apps you can get for Shopify.

Fire Parts
United States
2 days using the app
December 1, 2019

I'm completely pleased with the ease of use and the projected outcome of happy customers and "Less-Stressed" ME!

Mental Artefex
United States
2 days using the app
August 22, 2020

we wanted to enable order cancelling ad editing from customer side. but unfortunately shopify does not provide the same. hope this app will work well.

Menscult
India
About 1 month using the app
October 10, 2016

So Far it looks great, and it will remove a lot of headache for me, thanks for a good App

Frostingcrafts
Egypt
About 1 month using the app
February 16, 2018

muy buena la recomiendo muchooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Ah Adriana Hernandez
Mexico
1 day using the app
August 31, 2018

Simply amazing! This app makes my store feel professional and my customers love it!

Squaretac
United States
1 day using the app
September 28, 2018

This is a great app that works as described. It does improve the customer experience and gives them control over their own order. Installation was easy and took only a few minutes.

https://www.kinkytoy.store

Kinky Toy Store
Canada
1 day using the app