Orderify , 196 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining post-purchase changes and enhancing customer self-service. It allows customers to edit or cancel orders post-purchase, improving efficiency and reducing manual labor. The app is easy to install, user-friendly, and can handle high order volumes. The support team is praised for being responsive and helpful. At $5 a month, merchants find it offers high value, saving time and providing peace of mind.

October 10, 2016

So Far it looks great, and it will remove a lot of headache for me, thanks for a good App

Frostingcrafts
Egypt
About 1 month using the app
February 16, 2018

muy buena la recomiendo muchooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

Ah Adriana Hernandez
Mexico
1 day using the app
August 31, 2018

Simply amazing! This app makes my store feel professional and my customers love it!

Squaretac
United States
1 day using the app
September 28, 2018

This is a great app that works as described. It does improve the customer experience and gives them control over their own order. Installation was easy and took only a few minutes.

https://www.kinkytoy.store

Kinky Toy Store
Canada
1 day using the app
Edited May 17, 2018

What we don't like about this app is that so many payment platforms do not integrate with Shopify, for example STRIPE, that we had to disable the automatic refund function and now need to manually refund all orders.

However, that is a problem that needs to be fixed first at the Shopify level. And until that happens, this app is a good option for businesses looking to give their customers more control over their orders.

Snack Hawaii
United States
16 days using the app
February 7, 2019

I started using this app. Its a good app. one can buy after trial period gets over. its worth the money.

Xamarian King
India
12 days using the app
Edited December 15, 2019

*Update*
Originally I left a 5-star review in order to get a backlink. I usually test these apps before leaving a review. But I figured a backlink sounded pretty good. It never happened, and the response I got regarding that, and the challenges with the app was "meh". This is the problem with leaving a review until the app is tested.
Full disclosure: The app worked flawlessly for me when I tested it. But a few of my customers were getting a 404 page.

At first, I was pretty frustrated with this app. I was close to leaving the opposite kind of review I am leaving now. All in all, this app works really well. I have an aftermarket theme (Gecko 3) and so far, everything seems to be working.

Black Lava Vape
United States
14 days using the app
May 15, 2019

I used this app to provide my customers with the ability to edit and cancel the orders they placed.I liked the neat layout of the settings,this made very easy to use.

notbeyond
United States
8 days using the app
Edited January 8, 2020

App allows customers to cancel orders even if you don't allow "cancel" as an option to them.

If a customer simply clicks "edit" order, the original order cancels, the customer then has to edit their order as well as go through the entire checkout process again thus allowing them to abandon cart negating the option to not allow customers to cancel orders.

Qveenstudio
United States
11 days using the app
Edited April 9, 2020

I am excited to implement this as it will allow my customers to edit their orders and choose their free pieces when they win a free accessory!

Bailey's Bling Boutique
United States
About 8 hours using the app