Reviews (199)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to self-manage order modifications and cancellations, significantly reducing customer support queries and enhancing satisfaction by giving customers more control. It is easy to install, integrates smoothly into the Shopify "Thank You" page and email confirmations, and is continuously updated for compatibility with new Shopify features. Merchants also praise the responsive support team, especially a support member named Dave, for their helpfulness. This app is considered an essential, cost-effective tool for streamlining the order management process.

December 14, 2017

Would be useful for high no of orders cos u can't be doing manually for all.

Bottle Of Wellness
Singapore
5 months using the app
Edited April 16, 2019

These thieves should be thrown off Shopify App's
they take your money then almost destroy your site
Don't waste your time, i used this App and it has messed up my whole checkout code, still trying to fix it after numerous emails to Orderify to remove all coding their App has placed even after deleting the App its still there
no response or action from them they don't care "
many other customer edit Apps out there i wish i went elsewhere to begin with

Mushroom Catering
Australia
6 months using the app
March 11, 2018

Buena app vale la pena probarla

Lvxo Del Ecuador
Ecuador
6 days using the app
March 25, 2017

It is a really cool app. Easy to use and easy to install...Highly recommended..

Natures Deal
Germany
6 days using the app
Edited June 14, 2019

Seemed complicated but if you slow down, read and go through it step by step, it's actually quite easy to set up! I love it already!

ScrubHaven
United States
6 days using the app
February 2, 2017

The App works very well. Easy to install, hope it will increase my amount of orders.

Smartphoneslinq
Netherlands
5 days using the app
Edited April 11, 2019

Don't bother guys. Installed app and was working fine. Then stopped working and have been trying to get a response out of them for over 1 week. Contacted them over 6 times with ZERO response.

Don't know how these guys are still in business.

Kaffeina Group B2B
Australia
4 months using the app
Edited June 12, 2018

I installed this app 3 months ago without realising it is best suited to high-volume merchants whose customer service assistants spend a lot of time editing and cancelling orders. I discovered it was not really applicable to my business (at least at the moment) so I uninstalled it, and Dave was kind enough to refund my app fees.

My Event Decor
Australia
3 months using the app
January 30, 2017

I just downloaded it! Awesome thanks so much!

Dejaba
United States
4 days using the app
July 16, 2018

Just dowloaded...so far looks good

Slameen
United Kingdom
2 months using the app