Orderify , 196 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining post-purchase changes and enhancing customer self-service. It allows customers to edit or cancel orders post-purchase, improving efficiency and reducing manual labor. The app is easy to install, user-friendly, and can handle high order volumes. The support team is praised for being responsive and helpful. At $5 a month, merchants find it offers high value, saving time and providing peace of mind.

Edited June 14, 2019

Seemed complicated but if you slow down, read and go through it step by step, it's actually quite easy to set up! I love it already!

ScrubHaven
United States
6 days using the app
February 2, 2017

The App works very well. Easy to install, hope it will increase my amount of orders.

Smartphoneslinq
Netherlands
5 days using the app
Edited April 11, 2019

Don't bother guys. Installed app and was working fine. Then stopped working and have been trying to get a response out of them for over 1 week. Contacted them over 6 times with ZERO response.

Don't know how these guys are still in business.

Kaffeina Group B2B
Australia
4 months using the app
Edited June 12, 2018

I installed this app 3 months ago without realising it is best suited to high-volume merchants whose customer service assistants spend a lot of time editing and cancelling orders. I discovered it was not really applicable to my business (at least at the moment) so I uninstalled it, and Dave was kind enough to refund my app fees.

My Event Decor
Australia
3 months using the app
January 30, 2017

I just downloaded it! Awesome thanks so much!

Dejaba
United States
4 days using the app
July 16, 2018

Just dowloaded...so far looks good

Slameen
United Kingdom
2 months using the app
December 20, 2020

good app, do not understand why shopify does not have this feature already, while some customers reported that they still could not find how to cancel or edit and order it might not be clearly visible to customers.

Zink Print Online
Egypt
2 months using the app
December 9, 2018

Why isn’t this a Shopify standard? Thank you for this easy and necessary app that brings my level of service to the next step.

Live Fabulously
United States
2 days using the app
December 1, 2019

I'm completely pleased with the ease of use and the projected outcome of happy customers and "Less-Stressed" ME!

Mental Artefex
United States
2 days using the app
August 22, 2020

we wanted to enable order cancelling ad editing from customer side. but unfortunately shopify does not provide the same. hope this app will work well.

Menscult
India
About 1 month using the app