Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

November 10, 2021

Llevo poco tiempo en la plataforma.Recibí un trato excelente. Las agencias de transporte muy profesionales

Vitasalut
Spain
Over 1 year using the app
July 7, 2020

User-friendly with great rates across Europe and reactive support to set up your account and start shipping right away

Thank you Antoine

Touch.be
Belgium
Over 1 year using the app
July 15, 2021

Application facile d'utilisation, un bon accompagnement, conseiller très professionnel, à l'écoute. Je recommande à 100% !!!

Hayya Empire
France
Over 1 year using the app
February 10, 2021

Me ha atendido Antonio Funes. Muy amable y me ha solucionado todos los problemas. La aplicación es genial

Dos Nómadas Shop
Spain
Over 1 year using the app
May 4, 2022

Muy buen servicio, el contacto con el Account Manager Jaime Quintana es muy fluido, se muestra siempre muy servicial, y resuelve todas las dudas muy rápido. La integración con Shopify funciona a las 1000 maravillas, facilitando el envío de los paquetes.

Alkemia Padel
Spain
Over 1 year using the app
August 25, 2020

Ottima integrazione, l'app funziona bene, spese di spedizione competitive. Grazie Angelo Mattinò per l'assistenza

SKATETRIP
Italy
Over 1 year using the app
April 9, 2021

We have just added Packlink to our Shopify store so I am not able to give a detailed account of its performance. However my impressions so far have been very positive, the system seems pretty straightforward and linking smoothly. There was an initial problem logging in however Sara was extremely helpful sorting it out and taking the time to explain the whole process and how the app works. So far I give it five stars!

The Dashing Farmhouse
United Kingdom
Over 1 year using the app
February 10, 2021

ho utilizzato quest'applicazione perchè già conoscevo il sito.
L'assistenza è stata fantastica e vorrei ringraziare Brunella Esposito per la sua disponibilità!
ottieni senza problemi tutto quello che ti serve per le spedizioni

IdSicily
Italy
Over 1 year using the app
January 12, 2021

Es una aplicación muy cómoda y muy fácil de usar. Disponen de personal que te atiende muy amablemente para resolver todas tus dudas y ayudarte con el funcionamiento de la aplicación. La recomiendo al 100%

tinisclub
Spain
Over 1 year using the app
October 15, 2020

Súper recomendable, el equipo comercial es súper atento. En concreto Jesús que se preocupó por configurarme los envíos de mi e-commerce a la perfección! Gracias por todo!

LUX&CIA PETS
Spain
Over 1 year using the app