Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

Edited July 21, 2020

Excellent support from Chloé Canton here in France, very good rates and functionality, very happy with the App!

MAYANAMX
France
Over 1 year using the app
September 30, 2021

I never write reviews but i'm happy to write this one. After trying several other apps unsuccessfully, I'm fully satisfy so far with PacklinkPro. My Account Manager Alan is just amazing. He took time to explain to me and walk me through the platform. Thanks a million Alan for your help.

Routinebio
Germany
Over 1 year using the app
November 12, 2021

me gusta mucho el trato con carmen, es muy rápida y resolutiva, siempre que la necesito me ayuda. Es genial!!

Club-Eco
Spain
Over 1 year using the app
Edited May 14, 2021

App che mi aiuta a ottimizzare il (poco) tempo che ho a disposizione per il mio Store. Un ringraziamento a Brunella, mia responsable account, che mi ha aiutato a capire l'uso dell'app in maniera gentile e molto professionale!

Jumbol
Italy
Over 1 year using the app
September 7, 2021

De momento parece ir todo muy bien, es sencillo y eficaz. Agradecer a Penelope su gran atención y amabilidad, me lo ha explicado todo a la perfección. Me ha sorprendido gratamente que tengan un servicio tan atento.

Síntesis Geek
Spain
Over 1 year using the app
February 10, 2021

Excelente aplicación, ha facilitado mucho mi proceso de envió. Julia (quién me atendió) es super amable, respondió todas mis dudas, sin duda la mejor!!

Luxe Manners
Spain
Over 1 year using the app
June 30, 2022

App estremamente utile per le spedizioni, collegamento facile e veloce, grazie a un'ottimo servizio clienti, nel mio caso Brunella mi ha aiutato a configurare tutto senza nessun problema. Consiglio vivamente l'app.

OVERCLOCK Tech
Italy
Over 1 year using the app
January 15, 2021

we had some issues and questions while integrating to Shopify. Service was prompt and helped. I can highly recommend.

L'Atelier
Germany
Over 1 year using the app
December 24, 2021

Ottima, mi ci sto trovando molto molto bene! Il responsabile che mi ha seguita è stato molto disponibile ed efficiente!

Erbe di Letizia
Italy
Over 1 year using the app
May 25, 2020

Helps you navigate in the complexity of logistics in a super easy way.
Absolutely recommended for all e-commerce!

BookhouseX
Italy
Over 1 year using the app