Reviews (951)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

May 25, 2020

Muy útil. La atención comercial es muy buena y te resuelven todas las dudas. Gracias Julia por tu amabilidad!!!!

HIGIENYC LEVANTE
Spain
About 1 year using the app
March 9, 2022

Una aplicación muy buena para conseguir mejores precios en el transporte de mis envíos. Sencilla de utilizar y bien integrada.

Bendito Sabor
Spain
About 1 year using the app
May 3, 2021

I am really liking the app, the only problem is that it doesn't offer shipping to the United States (and I would also love it if they offering carbon-neutral shipping). In any case, I want to give a shout-out to Renata Primorac. She is amazing. She has been so attentive and has been following up with me via email and phone calls. 100% love working with her and she makes my experience with Packlink even better.

Now in Rio Swim
Portugal
About 1 year using the app
June 8, 2021

Binnen 10 minuten online en klaar om te versturen. Stonden meteen voor mij klaar toen ik een paar vragen had over de integratie en prijzen in Spanje. Aanrader dus.

Situacion Deseada
Spain
About 1 year using the app
March 7, 2022

Great and prompt customer service from the Pro Pack Link team. Ciro Improta has been of great help, thanks a lot! Giosue'

REEFLEX | Explore. Create. Inspire.
Switzerland
About 1 year using the app
April 13, 2021

Applicazione intuitiva molto utile per automatizzare i processi di spedizione con la possibilità di scegliere tra diverse formule di spedizione. Ottima assistenza che fornisce un servizio di consulenza completo. La nostra consulente Brunella una volta integrata l'applicazione mi ha spiegato passo passo il funzionamento e come ottimizzare tempi e costi.

Angolo del Camionista
Italy
About 1 year using the app
June 10, 2021

Thanks Packlink, loving your service! Thanks for the quick and easy shipping service and easy to use plattform.

Amai Amara
Germany
About 1 year using the app
June 10, 2021

TOP Service, gerne jederzeit wieder. Bin seit 5 Jahren Kunde bei Packlink und es funktioniert alles genau so, wie es sein sollte. Ich kann es nur weiter empfehlen.

EDELGUTH
Germany
About 1 year using the app
September 6, 2021

J'ai utilisé Packlinnk pour réaliser mes envois, l'application fonctionne très bien, bonne aide pour la configuration

Belmiraz
United Arab Emirates
About 1 year using the app
January 14, 2021

comfortable and efficient service for every merchant. very impressed by the availability of the operators at the service. Thanks to Eleonora, super professional. good!

ConfalonieriStore
Italy
About 1 year using the app