Reviews (950)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping platform for its time-saving and cost-effective features, praising its seamless Shopify integration that automates tracking number updates and simplifies shipping processes. They appreciate the straightforward installation, user-friendly interface, automatic order importation, and efficient label printing. The app offers a variety of shipping options to meet diverse customer needs. Merchants also commend the responsive and helpful customer service, specifically mentioning team members like Raul Vacas and Davide Boscato for their exceptional support. The platform is noted for its reliability and functionality, with a proactive support team that ensures merchant satisfaction and quick issue resolution.

February 25, 2021

i really like this app, because user friendly, everything is ok apart from document integration with courier companies, they need to upgrade with necessary courier companies to share invoice details and product details to handle international delay, not all the courier but few of them, hope they will sort this out sooner, and we strongly recommended to use digital invoice system for smoother international movement,

TIEDEX
United Kingdom
About 1 year using the app
August 5, 2020

Jesús ha atendido más que genial. Amable y muy resolutivo. Ha solucionado el problema y ha ofrecido consejos. Mil gracias!

KHORALI
Spain
About 1 year using the app
Edited January 13, 2021

Ho utilizzato questo servizio per la prima volta nelle festività natalizie (durante una pandemia).
Parlare di puntualità, rapidità ed efficienza sarebbe riduttivo.
Davvero una piattaforma ottima che sento di raccomandare assolutamente!
Emanuele Mazzara dell'area commerciale si è mostrato disponibilissimo sin dal primo giorno e continua ad esserlo ogni qualvolta io ne abbia bisogno. Apprezzo tantissimo la sua capacità di mantenere vivo il rapporto con i clienti. 5 stars! Rocco

Cesto del Sud
Italy
About 1 year using the app
November 5, 2021

trato excelente servicio rápido y serio desde que los conozco no uso otra aplicación julia bohaños es una ayuda excelente

j-a-jsabaters-shoe-Store
Spain
About 1 year using the app
May 25, 2020

Muy útil. La atención comercial es muy buena y te resuelven todas las dudas. Gracias Julia por tu amabilidad!!!!

HIGIENYC LEVANTE
Spain
About 1 year using the app
March 9, 2022

Una aplicación muy buena para conseguir mejores precios en el transporte de mis envíos. Sencilla de utilizar y bien integrada.

Bendito Sabor
Spain
About 1 year using the app
May 3, 2021

I am really liking the app, the only problem is that it doesn't offer shipping to the United States (and I would also love it if they offering carbon-neutral shipping). In any case, I want to give a shout-out to Renata Primorac. She is amazing. She has been so attentive and has been following up with me via email and phone calls. 100% love working with her and she makes my experience with Packlink even better.

Now in Rio Swim
Portugal
About 1 year using the app
June 8, 2021

Binnen 10 minuten online en klaar om te versturen. Stonden meteen voor mij klaar toen ik een paar vragen had over de integratie en prijzen in Spanje. Aanrader dus.

Situacion Deseada
Spain
About 1 year using the app
March 7, 2022

Great and prompt customer service from the Pro Pack Link team. Ciro Improta has been of great help, thanks a lot! Giosue'

REEFLEX | Explore. Create. Inspire.
Switzerland
About 1 year using the app
April 13, 2021

Applicazione intuitiva molto utile per automatizzare i processi di spedizione con la possibilità di scegliere tra diverse formule di spedizione. Ottima assistenza che fornisce un servizio di consulenza completo. La nostra consulente Brunella una volta integrata l'applicazione mi ha spiegato passo passo il funzionamento e come ottimizzare tempi e costi.

Angolo del Camionista
Italy
About 1 year using the app